CCTV Room Operator

Allied Universal; New York (NY); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Eight paid holidays

Employee Assistance Program

Employee discounts

Job summary

Allied Universal is seeking a CCTV Room Operator in New York to monitor live surveillance feeds across client sites, assess suspicious activity, and help ensure security and safety. This role requires alertness, quick decision-making, and adherence to site policies.

Qualified applicants should have a high school diploma or equivalent (or 5 years of experience) and be prepared for background checks and drug screening.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent, or 5 years of verifiable experience.
• Background check required.
• Drug screen required.
• TWIC Card required or able to obtain.
• No prior work experience required.
• Licensing requirements may apply.

Responsibilities

• Provide customer service to clients by carrying out safety and security procedures.
• Respond to incidents and critical situations in a calm, problem solving manner.
• Conduct regular and random patrols around the business and perimeter.
• View live surveillance footage and notify clients of suspicious activity.
• Evaluate suspicious activity and possible criminality.
• Visually scan monitored images for suspicious persons or packages.

Skills

Customer service

Surveillance monitoring

Calm under pressure

Education

High school diploma or equivalent

Tools

TWIC Card

Driver's license

Job description

Company Overview:

Elevate your security career with Allied Universal® Enhanced Protection Services, a global leader in security and threat mitigation. We specialize in risk consulting, executive protection, intelligence, investigations, and emergency response, offering exciting career opportunities for professionals passionate about security and safety. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles, such as executive protection agents, intelligence analysts, armed security operatives, x-ray screeners, and security consultants.

Our canine group, under Allied Universal® Enhanced Protection Services, is hiring a CCTV Room Operator. The CCTV Room Operator is responsible for continually viewing live surveillance footage areas within the client site on several different security monitors. The Operator simultaneously evaluates suspicious activity and/or possible criminality in addition to visually scanning the monitored images for suspicious persons/packages and behaviors. As incidents occur, the CCTV Room Operator may have to assist in following individuals identified as participating in suspicious activities.

PAY RATE: $30.67 per hour

Responsibilities:

• Provide customer service to our clients by carrying out safety and security procedures, site‑specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
• Viewing live surveillance footage areas within the client site through various security systems to notify and make clients aware of any suspicious activity
• Evaluate suspicious activity and/or possible criminality
• Visually scan the monitored images for suspicious persons/packages and behaviors

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Must possess, or be able to obtain, a Transportation Workers Identification Card (TWIC Card)
• No prior work experience required
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  *A valid driver’s license will be required for driving positions only

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• 401(k) plan, subject to eligibility requirements
• Paid time off offered at an accrual rate of 1 hour per 25 hours worked on a weekly basis
• Eight paid holidays (subject to eligibility)
• Employee Assistance Program
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more!

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com