Security Operations Center Operator

Allied Universal; Thousand Oaks (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Sick days

Personal days

Job summary

Allied Universal is hiring a Security Operations Center Operator in Thousand Oaks, CA. The role focuses on monitoring multiple screens in a SOC environment, using access control and alarm systems, and analyzing and alerting on incidents to protect people, property, and brand image.

The position pays $26.00 per hour and requires a high school diploma with at least two years of security-related experience, plus strong communication and multitasking abilities.

Qualifications

• High school diploma or equivalent.
• Licensing requirements may be required by state/local laws.
• Minimum of two years of security-related experience.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Comfortable with high-tech work environments and learning new tools.
• Proficient in Microsoft Windows and Office Suite.

Responsibilities

• Investigate alarms and respond by sending security patrol, or alerting fire services or police as needed.
• Assist company employees in all concerns that pertain to safety and security.
• Monitor travel safety and security of company’s employees.
• Conduct ongoing review of multiple systems and sources to detect potential risks.
• Notify and coordinate corporate response by distribution of advisories and other communications.
• Compile daily reports and incident reports.
• Follow procedures for managing incidents from local to global crises.
• Provide back-up, support, and on-call function as needed.

Skills

Customer service

Communication

Multitasking

Windows Office

Education

High school diploma

Associate’s degree (Criminal Justice)

Tools

Access control systems

Alarm monitoring systems

Open-source tools

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

$26.00 per hour pay rate

Allied Universal® is hiring a Security Operations Center Operator. The Security Operations Center (SOC) Operator is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a Security Operations Center (SOC) environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.

RESPONSIBILITIES:

• Investigate alarms and respond by sending security patrol, or alerting fire services or police as needed
• Assist company employees in all concerns that pertain to safety and security
• Monitor travel safety and security of company’s employees
• Conduct ongoing review of multiple systems and sources to detect potential risks
• Notify and coordinate corporate response by distribution of advisories and other communications
• Compile daily reports and incident reports
• Follow procedures for managing a variety of incidents, from minor incidents handled at the local level to global crises
• Provide back-up, support, and on-call function as needed

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Minimum of two (2) years of military, law enforcement, government, or security experience
• Strong customer service skills
• Excellent oral and written communication skills
• Ability to multitask in a fast paced, at times stressed work environment
• Comfortable with high-tech work environment and constant learning of new tools and innovations
• Proficient in Microsoft Windows and Office Suite

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Associate’s degree or higher in Criminal Justice or Security Management

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.