CCR Customer Care Representative

Alpine Specialty Services Inc.; Mountlake Terrace (WA); Vor Ort; USD 37.000 - 41.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Paid vacation, holidays, and sick lead

401(k) with company match andfinancial

50% employee discount on Alpine serivc

On-site fitness room

Paid training

Zusammenfassung

Alpine Specialty Services is hiring a Customer Experience and Sales Specialist in Washington state. You are the first voice customers hear, shaping a five-star experience from the initial conversation. You will answer inbound calls and texts with warmth, educate customers, and guide them without pressure sales.

You’ll schedule services and set clear expectations while representing Alpine’s trusted brand. We offer competitive hourly pay, paid training at starting rates, benefits, and a clear path

Qualifikationen

• Customer-experience-focused individuals who genuinely care.
• Strong communicators who enjoy helping and educating.
• Sales-confident without being pushy.
• Professional, positive, and comfortable with computers.
• Team players ready to grow with a respected company.

Aufgaben

• Answer inbound calls and texts with warmth and professionalism.
• Listen, educate, and guide customers (no pressure sales).
• Schedule services accurately and set clear expectations.
• Be the trusted first impression of Alpine.
• Help protect our 10,000+ five-star reputation.

Kenntnisse

Customer experience

Communication

Sales

Computer literacy

Team player

Jobbeschreibung

Dream Job Alert: Customer Experience and Sales Specialist

Build a Meaningful Career with Alpine Specialty Services

Not a call center. No scripts. No bots.

Just real people helping real customers - and loving what they do.

About the Role

As a Customer Experience and Sales Specialist, you're the first voice customers hear and the reason they feel confident choosing Alpine. You set the tone for a five-star experience from the very first conversation.

What You'll Do

• Answer inbound calls and texts with warmth and professionalism
• Listen, educate, and guide customers (no pressure sales)
• Schedule services accurately and set clear expectations
• Be the trusted first impression of Alpine
• Help protect our 10,000+ five-star reputation

Why Alpine?

For 57 years, Alpine Specialty Services has built a reputation for quality, trust, and care. Our Customer Experience and Sales Specialists are the heartbeat of that experience - and we invest in them accordingly.

What We Offer

• $27-$30 per hour total compensation potential
• Paid training at $20 per hour, then $21-$22 per hour base plus bonuses
• Clear paths for growth and advancement
• Medical, dental, and vision insurance
• Paid vacation, holidays, and sick leave
• 401(k) with company match and financial advising
• 50% employee discount on Alpine services
• On-site fitness room

Who We're Looking For

• Customer-experience-focused individuals who genuinely care
• Strong communicators who enjoy helping and educating
• Sales-confident without being pushy
• Professional, positive, and comfortable with computers
• Team players ready to grow with a respected company

Alpine Specialty Services

Always Human. Always Alpine.