CCBHC Triage Specialist

Metropolitan Family Services; Merrionette Park (IL); On-site; USD 59,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA contributions

Teladoc services

401K match

Job summary

Metropolitan Family Services in Merrionette Park, IL is seeking a CCBHC Triage Specialist to assess clients and coordinate care within a comprehensive behavioral health program. The role focuses on initial screenings, risk assessment, and connecting individuals to appropriate services.

You will document with IM+CANS, conduct crisis interventions, support treatment planning, and maintain HIPAA-compliant EHRs while collaborating with peers, case managers, and clinicians.

Job description

Description

If asked to describe the culture at Metropolitan Family Services, we could do that in one word: COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services(MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are currently looking to fill a CCBHC Triage Specialist role at ourMerrionette Park office.

SALARY: The average starting salary for this position will fall in the range of $59,000and$70,000annually. Where candidates fall in this range will be based on skill and experience level. Where candidates fall in this range will be based on skill and experience level. Of note, is that candidates possessing a LCSW or LCPC may be considered for a possible salary up to $78,000.

$2,500 Sign-on Bonus for first-time employees with MFS! ($1,250 on the first paycheck and $1,250 after 6 months of employment).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Clinical Triage & Assessment: Conduct initial screenings and comprehensive diagnostic assessments (mental health and substance use) todeterminetheappropriate levelof care.
• IM+CANS Completion: Use the Illinois Medicaid Comprehensive Assessment of Needs and Strengths (IM+CANS) to document clinical needs, risk factors, and strengths for all new clients.
• Crisis Intervention: Provide immediate de‑escalation, safety planning, and short‑term crisis counseling for individualsinacute distress.
• Treatment Planning:FacilitatetheinitialPerson‑Centered Treatment Plan in collaboration with the client and their family, ensuring alignment with CCBHC quality measures.
• Care Coordination: Work with Peer Support Specialists,Case Managers, and Cliniciansto provide "warm handoffs" to internal programs.
• Documentation:Maintaintimelyandaccurateelectronic health records (EHR) in compliance with 42 CFR Part 2 and HIPAA standards.
• Effectively work with diverse staff and service population.
• Other duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES:

• Good computerskills and abilityand willingness to learn a variety of applications.Proficiencywith Microsoft Office programs.
• Must be detailed oriented with good organizational skills.
• Excellent communication skills (verbal and written).
• Excellent interpersonal skills.
• Ability to multitask within a fast‑paced environment and meet multiple deadlines simultaneously.
• Demonstrated courtesy, patience, and good judgment under pressure.
• Ability to work effectively with diverse individuals and groups.

QUALIFICATIONS:

• Master’s degree in social work or a related behavioral science field. from an accredited college or university required.
• Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC); IL Qualified Mental Health Provider (QMHP), required.
• Minimum 2 years of experience in behavioral health, crisis intervention, or intake settings, required.
• Must obtain IM+CANS Certification within 30 days of hire.
• Proficiency in using HFS electronic eligibility systems (MEDI/REV) and Electronic Health Records.
• Knowledge of ASAM criteria for substance use disorder triage preferred.
• Experience serving Veterans and their families preferred.
• Ability to complete required 40‑hour domestic violence training, preferred.

TRAVEL/MOBILITY REQUIREMENTS:

Driving not required . No travel between sites.

PHYSICAL DEMANDS

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Some highlights include:

• Medical Coverage, Dental Coverage, and Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

• Some of the above benefits are available for part‑time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you.

MORE ABOUT US:

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

Qualifications

Skills

Preferred

Verbal and Written Communication

Advanced

Interpersonal Skills

Advanced

Licenses & Certifications

Preferred

Licensed ProfessCounselor

Licensed Social Work

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.