CCB Risk Execution UAT Associate

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. seeks a CCB Risk Execution UAT Associate to shape UAT approaches and execute end‑to‑end business scenarios. You will collaborate with product, technology, and controls teams to remove blockers and ensure audit‑ready artifacts.

The role emphasizes governance, process discipline, and the use of AI‑assisted test design and automation where applicable. Bachelor’s degree or equivalent experience is required, with 1+ year of manual testing and strong communication skills.

Qualifications

• Bachelor’s degree or comparable practical experience.
• Minimum 1 year of hands-on manual testing experience with test plans and scripts.
• Translate business requirements into testable scenarios and acceptance criteria.
• Execute end-to-end UAT scenarios with evidence and defect details.
• Proficient using JIRA to manage tasks/defects through workflows.
• Strong MS Office skills and structured documentation.
• Experience with Confluence and test management tools (qTest or similar).
• Ability to write and execute SQL queries for validation.
• Familiar with Agile and Waterfall delivery and SDLC integration.
• Excellent written and verbal communication; able to share exec updates.
• Strong organizational skills and priority management.

Responsibilities

• Support UAT planning and execution for business‑critical initiatives with readiness, coverage and on‑time delivery.
• Validate requirements by confirming intent, gaps, and translating needs into testable criteria.
• Develop a comprehensive UAT test approach and detailed plan with dependencies and risks.
• Design clear UAT test scenarios and scripts aligned to end-to-end processes.
• Execute scenarios in UAT, capture results with evidence and defect documentation.
• Document defects in JIRA and manage lifecycle through triage and closure.
• Collaborate cross‑functionally to resolve blockers and meet milestones.
• Provide regular status updates to leadership on progress and risks.
• Maintain current testing artifacts in approved repositories and tools.
• Improve UAT efficiency via governance, AI tooling, dashboards, and automation.

Skills

Bachelor’s degree

Manual testing

JIRA

Confluence

SQL queries

Agile/Waterfall

Communication

Documentation discipline

Education

Bachelor’s degree or comparable practical experience

Tools

JIRA

Confluence

qTest

Job description

• Business Unit Consumer & Community Banking
• Posting Date 08/07/2026, 06:41 PM
• Locations 301 N Walnut St, Wilmington, DE, 19801, US
• Job Schedule Full time
• Job Shift Day

Job Description

Help protect and elevate critical Risk capabilities across Consumer and Community Banking (CCB) by ensuring every release is tested with rigor and purpose. In this role, you’ll translate business intent into high-quality UAT outcomes that stakeholders can trust. You’ll partner closely with product, technology, and controls teams to remove blockers and accelerate delivery. You’ll also bring a continuous-improvement mindset—leveraging modern tooling, automation, and AI-enabled accelerators to streamline testing and reporting.

As a/an CCB Risk Execution UAT Associate in CCB Risk Execution, you will support the testing and implementation of business-critical strategies and strategic deliveries by shaping UAT approach, executing meaningful end-to-end business scenarios, and driving clear, evidence-based sign-off decisions. You will help ensure testing artifacts are complete, current, and audit-ready, while proactively managing dependencies, risks, assumptions, and stakeholder expectations. You’ll also contribute to improving testing practices through governance, operational discipline, and innovative productivity tooling (including AI-assisted test design and automation where applicable).

Job Responsibilities:

• Support UAT planning and execution for business-critical initiatives, ensuring readiness, coverage, and timely delivery.
• Validate business requirements by confirming intent, identifying gaps, and translating needs into testable scenarios and acceptance criteria.
• Develop a comprehensive UAT test approach and detailed test plan, including dependencies, risks, assumptions, and entry/exit criteria.
• Design clear, traceable UAT test scenarios and scripts aligned to end-to-end process flows and business outcomes.
• Execute business scenarios in UAT environments, capturing results with clear evidence and detailed defect documentation.
• Document defects and testing outcomes in JIRA, ensuring accurate prioritization, reproducibility, and lifecycle management through triage and closure.
• Collaborate with cross-functional stakeholders to clarify questions, remove blockers, and drive timely resolution of issues impacting testing milestones.
• Provide regular, concise status updates to stakeholders and leadership, summarizing progress, risks, coverage, and key decisions needed.
• Maintain complete and current testing artifacts (plans, scripts, traceability, execution evidence, and sign-offs) in approved repositories and tools.
• Reconcile outcomes across test cycles and participant groups, leading investigation and resolution of discrepancies and retest requirements.
• Improve UAT efficiency and effectiveness by adopting process enhancements and leveraging AI-assisted test design, accelerators, dashboards, and workflow automation.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree or comparable practical experience.
• Minimum 1 year of hands-on manual testing experience, including creation of test approach, test plans, test scenarios, and detailed test scripts.
• Demonstrated experience translating business requirements into testable scenarios and measurable acceptance criteria.
• Proven ability to execute end-to-end UAT business scenarios and document results with high-quality evidence and clear defect detail.
• Strong experience using JIRA to create, manage, and track tasks/defects through defined workflows and end-to-end process flow.
• Proficiency with Microsoft Office (e.g., Excel, PowerPoint, Word) and strong documentation discipline.
• Experience using Confluence and test management tools (e.g., qTest or similar) to manage artifacts, traceability, and sign-offs.
• Ability to write and execute SQL queries for test validation and data analysis.
• Working knowledge of Agile and Waterfall delivery methodologies and how testing integrates across the SDLC.
• Strong written and verbal communication skills, including preparing and editing executive-level updates.
• Strong organizational and project management skills with the ability to manage competing priorities under tight deadlines.

Preferred Qualifications, Capabilities, and Skills:

• Experience supporting UAT within Risk, Controls, or other regulated environments requiring governance and evidence-based sign-offs.
• Prior experience leading defect triage discussions and driving resolution across business and technology teams.
• Experience building or contributing to automation solutions (frameworks, reusable components, regression suites) to improve test efficiency.
• Familiarity with CI/CD integrations and techniques such as intelligent test selection and automation stability practices.
• Demonstrated use of innovation tools (AI/GenAI productivity tools, workflow automation, low-code/no-code solutions, analytics dashboards) to enhance UAT planning, execution, reporting, or defect management.
• Experience reconciling results across multiple test cycles, environments, or tester groups and driving consistent outcomes.
• Comfort working in fast-paced delivery environments with high visibility, ambiguity, and shifting priorities.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.