CCA / TCS Integration Consultant

TechDigital Group; North Carolina; Hybrid; USD 120,000 - 160,000; Full time

Job summary

TechDigital Group is seeking a highly experienced CCA (Clinical Care Advance) and TCS (TriZetto Clinical Suite) expert consultant to support a long-term engagement. You will ensure platform stability, drive upgrades, and manage production support, while enabling next-gen AI integrations across healthcare workflows.

You will collaborate with engineering, business, and operations teams to coordinate deployments, perform impact analysis, and deliver enhancements and customizations that align with

Qualifications

• Must have deep hands-on expertise across CCA and TCS upgrades, hotfixes, and integrations.
• Experience with production support, incident management, and RCA.
• Ability to design and implement business enhancements and customizations.
• Strong understanding of clinical workflows (Clinical, UM, CM, Claims).
• Solid knowledge of SQL Server and .NET/C# extensions and integrations.
• Experience with API and integration concepts.

Responsibilities

• Provide end-to-end platform support for CCA and TCS, including UI, batch jobs, and UM/CM modules.
• Support production and non-production environments with strong troubleshooting.
• Lead upgrades, patching, and hotfix deployments with validation and regression testing.
• Design and implement business enhancements, extensions, and remediation activities.
• Collaborate on AI-driven initiatives and integration of AI/ML capabilities.
• Oversee environment setup, deployments, performance tuning, and health checks.
• Create technical documentation, SOPs, and runbooks; mentor team members.

Skills

10+ years of experience in Healthcare

CCA (Clinical Care Advance)

TCS (TriZetto Clinical Suite)

CCA & TCS upgrades and patching

Hotfix deployments

Production support & incident mgmt

Business enhancements and customizatio

Healthcare workflows understanding

Batch processing and job scheduling

API and integration concepts

Debugging and performance tuning

Tools

SQL Server

.NET / C#

Job description

Must Have Skills

• 10+ years of experience in Healthcare IT systems
• Strong hands on expertise in CCA (Clinical Care Advance)
• Strong hands on expertise in TCS (TriZetto Clinical Suite)
• CCA & TCS upgrades and patching
• Hotfix deployments
• Production support & incident management
• Business enhancements and customizations
• Strong understanding of Healthcare workflows (Clinical, UM, CM, Claims)
• Technical Skills
• SQL Server (advanced troubleshooting and data analysis)
• .NET / C# (for extensions, integrations, and custom components)
• Batch processing and job scheduling
• API and integration concepts
• Strong debugging and performance tuning skills

Nice to Have Skills

• Experience with AI / automation initiatives in healthcare platforms
• Cloud exposure (Azure / AWS), especially related to CCA/TCS
• Experience with containerization or modernization of legacy platforms
• Prior experience working in regulated healthcare environments

JD

We are seeking a highly experienced CCA (Clinical Care Advance) and TCS (TriZetto Clinical Suite) expert consultant to support a long term engagement. The consultant will play a critical role in platform stability, enhancements, upgrades, production support, and next gen AI integrations. This role requires deep hands on expertise across CCA & TCS upgrades, hotfixes, business enhancements, and system integrations, along with the ability to work closely with engineering, business, and operations teams.

CCA & TCS Platform Support

Provide end to end support for CCA and TCS platforms, including UI, batch jobs, workflows, UM/CM modules, and integrations.

Production & Environment Support

Support production, non production, and lower environments with strong troubleshooting and RCA capabilities.

Participate in on call and incident management rotations as required.

Upgrades, Patching & Hotfixes

Lead and support CCA & TCS version upgrades, patching, and hotfix deployments.

Perform impact analysis, validation, and regression testing support post upgrade.

Coordinate with cross functional teams to ensure minimal downtime and risk.

Business Enhancements & Customizations

Design and implement business enhancements, custom code, extensions, and remediation activities.

Support new feature rollouts and configuration changes aligned with business needs.

Ensure enhancements follow best practices, quality gates, and documentation standards.

AI & Automation Enablement

Collaborate on AI driven initiatives including:

• Automation of clinical workflows
• Intelligent insights and decision support
• Integration of AI/ML capabilities into CCA/TCS ecosystem

Work with architecture teams on future ready modernization initiatives.

Environment & System Administration

Support CCA & TCS environment setup, configuration, and maintenance.

Manage deployments, batch monitoring, performance tuning, and system health checks.

Coordinate with infrastructure and security teams on access and compliance needs.

Documentation & Knowledge Transfer

Create and maintain technical documentation, SOPs, and runbooks.

Provide knowledge transfer and mentoring to internal teams.

Support onboarding of new team members through structured KT sessions.