CBTC Readiness & Transformation Lead

Socket.dev; New York (NY); On-site; USD 91,000 - 152,000; Full time

Benefits offered by this job

401k match

Health insurance

Dental insurance

Vision insurance

Flexible PTO

Transit benefits

Bonus incentives

Profit sharing

Professional growth

Job summary

Techno Consult Engineering, PC seeks an Operational Readiness Manager for the NYCT CBTC modernization program. You will lead readiness and transformation projects across operations, maintenance, and workflow redesign to ensure a smooth transition to CBTC technology.

Ideal candidates bring extensive transit operations experience, proven change management skills, and the ability to coordinate across large organizations.

Qualifications

• Bachelor’s degree required.
• Extensive experience in transit operations and maintenance, preferably within a large urban rail system.
• Experience leading organizational change management, operational readiness, or transformation initiatives.
• Strong understanding of CBTC systems and their operational impacts.
• Ability to effectively coordinate across large, complex organizations.
• Excellent communication, stakeholder management, and facilitation skills.

Responsibilities

• Develop and implement comprehensive operational readiness and transformation strategies.
• Assess operational, maintenance, staffing, process, and resource gaps associated with CBTC implementation.
• Lead readiness activities and coordinate the development of new workflows, procedures, and processes.
• Partner with leadership and departments to align readiness objectives, resources, and funding needs.
• Communicate operational changes and readiness requirements to leadership, management, and frontline personnel.
• Facilitate workshops, training, and organizational awareness activities.
• Integrate readiness initiatives into program governance, reporting, and continuous improvement efforts.
• Document lessons learned and refine readiness strategies throughout implementation.

Skills

Change management

Stakeholder management

CBTC understanding

Transit operations

Coordination

Communication

Education

Bachelor’s degree

Job description

Techno Consult Engineering, PC seeks an Operational Readiness Manager for the NYCT CBTC modernization program. You will lead readiness and transformation projects across operations, maintenance, and workflow redesign to ensure a smooth transition to CBTC technology.

Ideal candidates bring extensive transit operations experience, proven change management skills, and the ability to coordinate across large organizations.