CBSS Operations Director of Shared Services

Cleaver-Brooks; Dallas (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits (medical,Dental

401(k) with match

Paid time off and holidays

Job summary

Cleaver-Brooks Sales & Service is seeking a high-level operations leader in Dallas to direct shop and plant activities across Tube Shop, Weld/Fab, Shipping, and Maintenance. You will oversee budgets, staffing, KPI reporting, and improvement plans to deliver quality products on time and on budget.

Expect cross-functional leadership and strategic execution with limited travel. This role requires strong communication, planning, and industry knowledge, with relocation assistance as needed and a

Qualifications

• Bachelor’s degree in business or technical discipline; five years’ experience in a similar industrial/technical business management position may be substituted.
• Medium-to-high level computer competency including Outlook, Word, Excel, and PowerPoint, along with Salesforce and possibly IFS ERP experience.
• Basic understanding of boiler industry terminology.
• Good understanding of metal fabrication processes, ASME, CAD drawings, and code welding procedures.
• Strong skills in written and verbal communication
• Demonstrated ability to set and achieve goals with minimum supervision.
• Demonstrated solid teamwork, communication, and planning skills required.

Responsibilities

• Direct daily operations and coordination of shop and plant activities across multiple departments.
• Manage budgets, schedules, manpower, resources, and KPI reporting.
• Lead and develop department managers and teams; travel as needed (less than 10%).
• Ensure quality, safety, on-time delivery, and forceful adherence to budgets and specs.
• Identify and fill manpower/resource shortfalls; develop staffing recommendations.
• Coordinate internal and external resources for cost-effective solutions.
• Review workload and margins to improve efficiency on jobs.

Skills

Leadership

Budgeting & Planning

Operations Management

Staffing & Training

Communication

Problem Solving

Education

Bachelor’s degree in business or technical discipline

Tools

Outlook

Excel

PowerPoint

Salesforce

IFS ERP

Job description

Location: Dallas, TX (full relocation provided, if needed)

Direct the daily operations and coordination of shop and plant operational activities for the Shared Services division based in Dallas, Texas. Manage the activities, budgets, schedules, manpower, resources, KPI reporting, growth strategies, and improvement plans for our industrial shop services, including the Tube Shop, Weld/Fab Shop, Shipping & Receiving, Traffic, Tool Crib, and Maintenance departments, along with their managers and respective teams.

Essential Functions

• This is a high-level management and leadership position. Excellent communication and interpersonal skills are required.
• Must be able to multi-task and respond swiftly to production and plant urgencies. Availability outside normal business hours may be required, including nights and weekends.
• The core responsibility is the delivery of quality products and shop services safely, on time, on budget, and to specification.
• Identify and resolve ever-changing manpower or resource shortfalls.
• Coordinate internal and external technical resources to ensure appropriate cost-effective solutions.
• Monitor shop work routinely for proper margin and scheduled deliverables.
• Constantly seek ways to improve margin and efficiency on jobs and projects.
• Provide guidance to direct reports in proper planning of upcoming jobs.
• Review current and future manpower requirements to develop staffing recommendations for the Shared Services VP.
• Determine upcoming employee training needs and execution plans. This includes identification of site‑specific training, safety, and insurance requirements.
• Define and implement supervisor training for business development and managerial expectations.
• Determine internal candidates for leadership and succession planning.
• Perform annual evaluations of all direct reports.
• Very little recurring travel requirements, with a few trips annually to possible leadership and corporate training events.
• Valid Driver's License
• Other duties and responsibilities as assigned by the Vice President of Shared Services.

Education And Preferred Experience

• A Bachelor’s degree in business or a Technical Discipline is preferred; five years’ experience in a similar industrial/technical business management position may be substituted; military training a plus.
• Medium-to-high level computer competency including Outlook, Word, Excel, and PowerPoint, along with some Salesforce and possibly IFS ERP experience.
• Basic understanding of boiler industry terminology.
• Good understanding of metal fabrication processes, ASME, CAD drawings, and code welding procedures.
• Strong skills in written and verbal communication
• Demonstrated ability to set and achieve goals with minimum supervision.
• Demonstrated solid teamwork, communication, and planning skills required.

Travel

less than 10% travel

Working Conditions And Hazards

Work requires regular speed and accuracy operating office equipment. Work requires a considerable variety of steady active physical movements. Typical office conditions. Plant, shop, or field exposure will occur and may offer slightly disagreeable features. Customer plant visits would be rare but may include exposure to site‑specific hazards and safety requirements.

Benefits Of Being a Cleaver-Brooks Sales & Service Employee

• Competitive salary
• Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability
• Cash matching 401(k) plan
• Employee assistance program (EAP)
• Pet insurance
• Employee discount program
• Tuition assistance
• Paid time off and 11 paid holidays

Who Is Cleaver-Brooks Sales & Service

Cleaver-Brooks Sales and Service, Inc. (CBSS) is a market leader in providing fully integrated boiler and burner systems. CBSS offers a full range of capabilities from: new equipment, installation, rentals, retrofits, repairs, parts, and service. We can deliver, install, and upgrade boiler room solutions that improve efficiency, reduce cost, and optimize space. CBSS delivers the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. We are a 24/7 customer driven operation.

This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.