CBO Patient Financial Exp Spec - Hybrid

Henry Ford Health; Troy (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

Henry Ford Health is seeking a CBO Patient Financial Experience Specialist in Troy, Michigan. This position is responsible for managing true and residual self-pay accounts. The ideal candidate will have a high school diploma and preferably coursework in accounting or healthcare administration.

The role involves ensuring the accuracy of patient financial and demographic information and requires effective communication skills. Preferred candidates should have experience in a healthcare revenue cycle and knowledge of Microsoft products.

Qualifications

• High school diploma or equivalent required.
• One-year prior experience in a healthcare revenue cycle position.
• Intermediate knowledge of Microsoft suite products preferred.

Responsibilities

• Responsible for patient financial accounts and ensuring accuracy.
• Identifies and determines completeness of patient financial and demographic information.

Skills

Effective communication

Independence

Microsoft suite products

Education

High school diploma or equivalent

College coursework in accounting, business, or healthcare administration

Job description

General Summary

Under general direction, the CBO Patient Financial Experience Specialist is responsible for Henry Ford Health true and residual Self-Pay accounts. Identifies and determines in accordance with established policies and procedures the accuracy and completeness of patient financial, insurance and demographic patient information to ensure patient responsibility is accurate.

Qualifications

Education/Experience required: High school diploma or equivalent required. College coursework in accounting, business, or healthcare administration, preferred. One-year prior experience in a healthcare revenue cycle position. Intermediate knowledge of Microsoft suite products preferred. Communicate effectively with patients, colleagues, and leadership. Work independently.