CBHC ESP Counselor, Greenfield

Clinical and Support Options, Inc; Greenfield (MA); On-site; USD 38,000 - 44,000; Full time

Job summary

Clinical and Support Options, Inc. is seeking an Overnight Counselor for the Community Behavioral Health Clinic Emergency Services Program (ESP) in Greenfield, MA. The role focuses on counseling, daily living support, crisis response, and team collaboration within a 24-hour program.

Starting salary is $38,000–$44,000 per year, with premium shift pay for overnight work. Bilingual candidates are strongly encouraged to apply, and a valid driver’s license is required for client transportation and

Qualifications

• Bachelor's Degree with 2 years of experience working with similar populations.
• High School Diploma and/or Associate's degree may be substituted for 5 years of experience.
• Valid Driver’s license and reliable transportation required.

Responsibilities

• Provide supportive, therapeutic counseling and safety for clients utilizing the program.
• Assist clients with activities of daily living, including self-care, cooking, recreation, and medication administration and documentation according to individual treatment plans and, for overnight shifts, following program procedures for clients.
• Function as an active member of the Treatment Team, on a day-to-day basis, in the therapeutic setting including: Monitor respite clients, including hourly bed checks and documentation, and provide closer observation as needed.
• Answer and direct crisis telephone calls according to established procedures and as required for program support.
• Prepare daily evening meal for clients and staff if working the evening shift.
• Present cases to insurance companies and obtain prior approvals as assigned.

Skills

Counseling

Crisis intervention

Safety planning

Documentation

Client support

Education

Bachelor’s degree

High School Diploma or Associate’s degree substitute for experience

Job description

CSO is looking for Counselors to work in our CBHC (Community Behavioral Health Clinic) Emergency Services Program (ESP) in Greenfield.

Our Emergency Service Programs (ESPs) offer clients behavioral health assessments, intervention and stabilization (for youth, families and adults,) 24-hour availability, and are a preferred alternative to hospital emergency departments. We provide daily assessment and brief counseling, case management, nursing support and peer support.

This position will be responsible for the care and treatment of assigned program clients, as well as specific tasks necessary to program operation. Starting Salary: $38,000-$44,000/year. Premium shift pay available for overnight shifts.

As a CBHC ESP Overnight Counselor:

You Will:

• Provide supportive, therapeutic counseling and safety for clients utilizing the program
• Assist clients with activities of daily living, including self-care, cooking, recreation, and medication administration and documentation according to individual treatment plans and, for overnight shifts, following program procedures for clients
• Function as an active member of the Treatment Team, on a day-to-day basis, in the therapeutic setting including: Monitor respite clients, including hourly bed checks and documentation, and provide closer observation as needed
• Answer and direct crisis telephone calls according to established procedures and as required for program support
• Prepare daily evening meal for clients and staff if working the evening shift
• Present cases to insurance companies and obtain prior approvals as assigned

Your Background:

• Bachelor's Degree with 2 years of experience working with similar populations
• High School Diploma and/or Associate's degree may be substituted for 5 years of experience
• Valid Driver’s license and reliable transportation required

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive - maintaining resiliency and focusing on solutions
• Respectful - collaborating and effectively communicating
• Insightful - demonstrating self-awareness and effectively priority setting
• Conscientious - taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in‑house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.