ESP Evening Shift Supervisor, Greenfield

Clinical & Support Options, Inc.; Greenfield (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salaries

Full health and dental coverage

403B retirement savings plan

Flexible work environment

Job summary

A behavioral health organization in Greenfield is seeking a Shift Supervisor for their Community Behavioral Health Center Emergency Services Program. Responsibilities include providing leadership and support to staff, mentoring new employees, and ensuring the care and treatment of clients. Ideal candidates will have a Bachelor's degree and experience working with mentally ill individuals. The organization offers competitive salaries, full health and dental coverage, and a supportive work environment.

Qualifications

• Two years' experience with mentally ill individuals preferred.
• High school diploma with five years' experience may be substituted.
• Valid driver's license and reliable transportation required.

Responsibilities

• Provide mentorship for new employees.
• Establish therapeutic relationships with program clients.
• Assist clients with activities of daily living.
• Monitor respite clients and provide documentation.
• Coordinate with staff regarding nutritional needs.

Skills

Mentorship

Client relationship building

Documentation

Coordination

Education

Bachelor's Degree

Job description

Overview

CSO is looking for a Shift Supervisor for our CBHC (Community Behavioral Health Center) Emergency Services Program (ESP) in Greenfield. This position will provide leadership and coordination functions for the counseling staff in collaboration with the management team. You will also fulfill regular counselor duties including care and treatment of clients utilizing the program.

Your Responsibilities

• Provide mentorship for new employees in orientation, serving as a role model for other program staff
• Coordinate food purchasing and menu planning including assistance with shopping lists, purchase and delivery, and organization/storage of food supplies under supervision of director; coordinate with nursing staff and Director regarding general and specific nutritional needs of the residents
• Review and filing of observation check sheets, building check sheets and MABHA entries daily. Report discrepancies to manager
• Establish a 1:1 therapeutic relationship with each program client, providing support and safety for clients utilizing the program
• Assist clients with activities of daily living, including self-care, cooking, recreation, and medication responsibilities according to individual treatment plans
• Function as an active member of the Respite Treatment Team, on a day-to-day basis, in the therapeutic setting including attending staff meetings; rotating shifts, as needed; charting and reporting on daily records; maintaining knowledge of patient\'s treatment plan
• Monitor respite clients, including hourly bed checks and documentation, and provide closer observation as needed
• Share observations, interactions, and knowledge to develop 24-hour care plans
• Attend change of shift meetings and provide shift report on client activities and mental status

Your Background

• Bachelor's Degree
• Two years' experience working with mentally ill individuals (preferred) or two years of supervised internship or field placement experience at a human service agency
• High school diploma with a minimum of five years' experience may be substituted
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

Values

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we\'re dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you\'ll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023 and 2024. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

EOE/AA

Note: Referrals increase your chances of interviewing at Clinical & Support Options, Inc. by 2x