Catons Villas - Assistant Service Manager

WPM Real Estate Management; Catonsville (MD); On-site; USD 60,000 - 66,000; Full time

Benefits offered by this job

Competitive hourly pay

Medical, dental, and vision insurance

401(k) with company match

Paid Time Off (PTO) and sick leave

Rental discount at WPM properties

Collaborative team culture

Job summary

WPM Real Estate Management is seeking an Assistant Maintenance Supervisor for Catons Villas in Baltimore, MD. You will support the Property Manager in overseeing daily maintenance operations, scheduling contractors, and managing work orders while addressing resident concerns.

The role requires 3–5 years of maintenance experience, an HVAC certification, and strong plumbing, electrical, and carpentry skills. On-call duties are included with an hourly rate of $29.

Qualifications

• 3–5 years of residential or property maintenance experience.
• HVAC certification is required.
• Strong plumbing, electrical, and carpentry skills.
• High school diploma or equivalent.

Responsibilities

• Assist with scheduling contractors and managing work orders.
• Address resident concerns and support the Property Manager daily.
• Oversee maintenance operations and supervise on-site staff as needed.
• Prepare apartments for move-ins and inspections.
• Maintain a clean, safe maintenance shop and supply area.
• Support after-hours on-call schedule and emergency response.

Skills

Residential maintenance experience

Plumbing

Electrical

Carpentry

On-call availability

Driver's license

Ladders & Lifts

Education

HVAC certification

High school diploma

Job description

Catons Villas - Assistant Service Manager

WPM is one of the region's premier real estate management companies. We are dedicated to professionalism and have been recognized as an Accredited Management Organization®.
We invest heavily in ongoing training and encourage continuing education and certification opportunities. This commitment to associate development is one of the many reasons we have been voted a Top Workplace by our Associates year after year.
We look for people who thrive on responsibility, have a passion for excellent customer service, and share an interest in growing their property management career. You'll be rewarded with a competitive salary, a benefits program which includes 401(K) with company match, and support for professional development.

Catons Villas is in need of a qualified Assistant Maintenance Supervisor to join our service team. In this role, you will support the Property Manager in overseeing the property's daily maintenance operations. Key responsibilities include assisting with scheduling contractors, managing work orders, and addressing resident concerns. Previous supervisor experience preferred.

Assistant Maintenance Manager – Catons Villas
Location: Baltimore, MD
Hourly Rate: $29/h
Schedule: Monday–Friday, 8:30 AM – 5:00 PM
On-Call: 24/7 after-hours, weekends, and holidays

• HVAC: Troubleshoot, repair, and maintain heating and cooling systems
• Electrical: Install lamps, ballasts, repair switches, outlets, and fixtures
• Plumbing: Clear backups, repair/replace toilets and faucets, install disposals
• Carpentry: Replace doors, shelves, siding, and other wood components
• General: Replace broken glass, tiles, carpet, screens, appliances, and locks
• Prepare apartments for move-ins and assist with move-out inspections
• Maintain a clean, safe, and organized maintenance shop
• Perform seasonal outdoor tasks such as grounds policing and snow removal
• Complete painting and drywall repairs as needed
• Support the Property Manager with administrative and operational duties

Requirements

• 3–5 years of residential or property maintenance experience
• HVAC certification is required
• Strong skills in plumbing, electrical, and carpentry
• High school diploma or equivalent
• Valid driver’s license and reliable vehicle required
• Ability to work from ladders or lifts up to 85 feet
• Availability for emergency on-call shifts

What We Offer

• Competitive pay: $29/hour based on skillset
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid Time Off (PTO) and sick leave
• Rental discount for eligible full-time associates at WPM-managed properties
• A collaborative, supportive team culture

Join a company that values your skills, supports your growth, and takes pride in providing quality living environments for our residents.