Catering Supervisor — Lead a Dynamic Team in Enfield

Baxterstorey; Enfield (CT); On-site; USD 44,000 - 45,000; Full time

Benefits offered by this job

28 Days holiday including bank hols

Birthday off

3 volunteering days

3 grandparent leave

Free meals on shift

Pension and life insurance

Perkbox discounts

Wellbeing hub

Cycle to work scheme

Job summary

BaxterStorey is seeking a Catering Supervisor at one of our iconic venues in Enfield, North London. You will support the Assistant Manager on site, oversee the operations team and chefs, and drive flawless service and exceptional food and drinks.

The role emphasizes building client relationships, understanding briefs, and delivering consistent standards with a human touch. We offer extensive training, a positive culture, and a strong work-life balance.

Qualifications

• Must have previous experience in a similar role or as a Team Leader.
• Must have a good command of English language both written and verbal.
• Must be computer literate.
• Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service.
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role.
• Excellent product knowledge (food/beverage).
• Leads by example by always acting professionally and respectfully.
• Takes the initiative.
• Supportive / Team player
• Excellent customer care skills

Responsibilities

• Play an integral role in the successful delivery of catering across the site.
• To train or provide training to the staff so to ensure they operate in accordance with the department’s standards including any casual labour that may be required.
• To monitor daily, the standards achieved in your department and report to your line managers any areas of concerns.
• To liaise with key people in all necessary areas (kitchen, events, reception, etc…) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed.
• To deal effectively and courteously with customer complaints, and to refer all complaints to the line manager, if necessary.
• To carry out regular checks of the events areas for maintenance, housekeeping and other health and safety issues. Report to the line manager.
• To ensure in house accounting policies are adhered to and monitor food and beverage control, including performing stock take.
• Responsible in monitoring staff time sheets are filled correctly.

Skills

Leadership

Customer care

Communication

Time management

Team player

Problem solving

Proactive

Tools

MS Office

Job description

BaxterStorey is seeking a Catering Supervisor at one of our iconic venues in Enfield, North London. You will support the Assistant Manager on site, oversee the operations team and chefs, and drive flawless service and exceptional food and drinks.

The role emphasizes building client relationships, understanding briefs, and delivering consistent standards with a human touch. We offer extensive training, a positive culture, and a strong work-life balance.