Catering Supervisor

Corner Bakery; Huntington Beach (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Un leader dans la restauration rapide recherche un Catering Supervisor pour superviser les opérations de catering. Ce rôle implique la gestion des commandes et des livraisons, ainsi que la présentation de menus et l'interaction avec les clients. Le candidat idéal doit avoir d'excellentes compétences en service client et une expérience dans un environnement de restauration ou de vente au détail.

Qualifications

• Certification ServSafe souhaitée.
• Minimum de 3 mois d'expérience en service à la clientèle.
• Capacité à lire, écrire et parler anglais.

Responsibilities

• Superviser les opérations de catering et assurer la qualité des livraisons.
• Prendre et modifier les commandes par téléphone et en ligne.
• Gérer les employés de catering et la préparation des repas.

Skills

Service client

Communication

Compétences mathématiques

Education

Diplôme de lycée ou équivalent

Tools

Systèmes POS

MS Office

Job description

The Catering Supervisor supervises the total catering operations in one of our units. This position includes duties such as catering order taking, driver scheduling, catering production and preparation, general cleanliness and organization of the catering department. The Catering Supervisor works with outside customers and directly communicates with guests daily.

As the Catering Supervisor, you will supervise the preparation, presentation and service of our great food. The Catering Supervisor interacts closely with catering & retail employees as well as the restaurant managers.

Essential Functions :

• Takes and modifies orders over phone using POS
• Enters orders placed online into POS
• Resolves customer concerns with manager approval
• Assigns deliveries to catering employees
• Begins and completes baking / food preparation
• Assembles catering food in baskets, trays and bowls
• Makes deliveries / by vehicle and or by foot
• Responsible for breakfast and lunch preparation
• Responsible for clean-up duties
• Empties trash as required
• Responsible for distributing tips daily
• Executes Catering Sales initiatives as necessary, including but not limited to :

Daily customer call backs

Menu drops

Community event coordination and execution

Menu presentations and food tastings

Identifying sales leads through active territory canvassing

Secondary Functions; Expo Duties, Cashier, Dishwasher, Line Cook

Highlighted tasks include :

• Maintains abundant FOH displays and condiment stations
• Busses tables
• Prepares food to spec and order request
• Responsible for maintaining accurate cash flow and integrity of financial transactions
• Prepares and organizes food for delivery to guest

Requirements :

Job Specifications and Requirements :

• High School diploma or equivalent or in process of completing same
• Must be able to complete CBC driver training, pass a MVR according to CBC standards and maintain a valid drivers' license with insurance
• State Foodhandler card / ServSafe certification as applicable
• Preferably a minimum of 3 months work experience in a guest service capacity. Restaurant or retail environment preferred
• Proficient in MS Office environment and POS systems
• Possess strong guest service and communication skills..
• Must be able to read, write and speak English
• Must be proficient in basic math skills (addition, subtraction, multiplication, division)

Additional Info :

We are an Equal Opportunity / E-Verify Employer.

We follow all Ban the Box and Fair Chance hiring guidelines per federal and local laws.

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