Catering Specialist

Jimnnicks; Birmingham (AL); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Catering Operations Manager to lead their catering team in Birmingham. This role involves providing exemplary guest service, managing logistics for catering operations, and ensuring compliance with health and safety regulations. The ideal candidate will thrive in a fast-paced environment, exhibit strong leadership skills, and possess a passion for delivering unforgettable catering experiences. Join a team that values excellence and teamwork, and make a significant impact on guest satisfaction while enjoying a dynamic work environment.

Qualifications

• Strong guest service skills and ability to manage logistics effectively.
• Experience in leading and training catering teams.

Responsibilities

• Oversee catering operations and manage logistics for events.
• Train staff and ensure compliance with health and safety regulations.

Skills

Guest Service

Logistics Management

Conflict Resolution

Team Leadership

Food Safety Compliance

Education

High School Diploma

Catering Management Certification

Tools

Catering Equipment

Production Sheets

Job description

Greystone
2831 Greystone Comm. Blvd
Birmingham, AL 35242, USA

Essential job functions include, but are not limited to the following:

• Exhibits exemplary guest service throughout the entire process of their delivery order or full-service event.
• Handles multiple priorities, works under stress, and exercises good judgment when dealing with guest situations and complaints.
• Provides daily oversight and manages logistics of Catering Operations.
• Manages timeline & appropriate planning for both people and product.
• Follows process as taught and managed by Catering Operations Manager.
• Follows recipes and procedures to ensure product is prepared and maintained to specifications.
• Comprehends all preparation and production sheets and tools as they pertain to the catering department and can use them in daily operations as well as training situations.
• Manages any issues or conflicts in a professional and productive manner.
• Sets a standard of personal appearance that shows pride in the position and instills that pride to other employees.
• Works in all weather conditions to complete tasks and ensure guest happiness.
• Performs side duties including cleaning catering equipment, organizing supplies, washing catering dishes, sanitizing workstations, and other food production duties.
• Cleans and maintains catering vehicles, including proper recordkeeping of service and maintenance.
• Complies with all health and safety regulations.
• Organizes, leads, and motivates their store’s catering team.
• Works directly with employees to teach, train, and uphold all of our catering standards.
• Capable of placing to-go orders and handling all phone calls that come into the restaurant with a friendly voice.
• Do what you can to help ensure an efficient, smooth flowing restaurant.
• Communicates directly with store and catering management on consistent basis to ensure complete guest satisfaction.