Catering Specialist

Jimnnicks; Tuscaloosa (AL); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a dynamic team as a Catering Specialist in a vibrant restaurant environment! This role is perfect for someone who thrives on providing exemplary guest service and managing catering logistics. You'll be responsible for overseeing the catering operations, ensuring that every event runs smoothly and guests leave happy. If you have a passion for food service and enjoy working in a fast-paced environment, this position offers a great opportunity to showcase your skills and lead a dedicated team. Embrace the chance to make a difference in every catering experience!

Qualifications

• Strong guest service skills with the ability to handle complaints effectively.
• Experience in managing catering logistics and team leadership.

Responsibilities

• Oversee catering operations and manage logistics for events.
• Ensure compliance with health and safety regulations.

Skills

Exemplary guest service

Logistics management

Conflict resolution

Food safety compliance

Team leadership

Education

High school diploma or equivalent

Tools

Catering equipment

Production sheets

Job description

Tuscaloosa
305 21st Avenue
Tuscaloosa, AL 35401, USA

Description

Catering Specialist

Essential job functions include, but are not limited to the following:

• Exhibits exemplary guest service throughout the entire process of their delivery order or full-service event.
• Handles multiple priorities, works under stress, and exercises good judgment when dealing with guest situations and complaints.
• Provides daily oversight and manages logistics of Catering Operations.
• Manages timeline & appropriate planning for both people and product.
• Follows process as taught and managed by Catering Operations Manager.
• Follows recipes and procedures to ensure product is prepared and maintained to specifications.
• Comprehends all preparation and production sheets and tools as they pertain to the catering department and can use them in daily operations as well as training situations.
• Manages any issues or conflicts in a professional and productive manner.
• Sets a standard of personal appearance that shows pride in the position and instills that pride in other employees.
• Works in all weather conditions to complete tasks and ensure guest happiness.
• Performs side duties including cleaning catering equipment, organizing supplies, washing catering dishes, sanitizing workstations, and other food production duties.
• Cleans and maintains catering vehicles, including proper recordkeeping of service and maintenance.
• Complies with all health and safety regulations.
• Organizes, leads, and motivates their store’s catering team.
• Works directly with employees to teach, train, and uphold all of our catering standards.
• Capable of placing to-go orders and handling all phone calls that come into the restaurant with a friendly voice.
• Ensures an efficient, smooth-flowing restaurant.
• Communicates directly with store and catering management on a consistent basis to ensure complete guest satisfaction.