Catering & Special Events Supervisor - Lead & Elevate

Westminster-Canterbury on Chesapeake Bay & Senior Options, LLC; Virginia Beach (VA); On-site; USD 49,000 - 59,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life & Disability Insurance

Retirement Plan with Employer Match

PTO & Holidays

Tuition Assistance + Scholarships

Employee Assistance Program

Legal/Identity Theft Protection Plans

Team Member Discounts

Career Growth & Leadership Development

Job summary

Westminster-Canterbury on Chesapeake Bay is seeking a Catering & Special Events Supervisor to oversee service staff and coordinate catering and special events. You will ensure staffing, equipment, room setups, and resources meet standards while guiding event execution from start to finish.

The role includes reviewing BEOs, scheduling, coordinating with kitchen and departments, managing invoices and deposits, and maintaining records.

Qualifications

• Minimum of three years of experience in catering and hospitality.
• Minimum of one year of leadership or supervisory experience.
• Intermediate proficiency with Microsoft Office and Google Workspace.
• Ability to learn and effectively use event management, POS, scheduling, and other departmental software.
• Strong organizational skills and attention to detail, with the ability to maintain accurate records and handle confidential information.
• Willingness to receive an annual flu vaccine.

Responsibilities

• Provide administrative and operational support to the Catering & Special Events Manager to ensure efficient departmental operations and successful execution of events.
• Review Banquet Event Orders (BEOs) to determine staffing levels, assignments, equipment, room setups, and event requirements.
• Coordinate and distribute weekly staff schedules, event sheets, staffing assignments, and operational updates to appropriate team members and departments.
• In the absence of the Catering & Special Events Manager, coordinate requests for rooms, equipment, and catering services and assist with client communication and event details.
• Supervise the setup, execution, and breakdown of Catering and Special Events, ensuring food, beverage, meeting, and service standards are consistently maintained.
• Lead and motivate service staff to provide excellent service and a high-quality resident and guest experience. Work with the Catering & Special Events Manager to hire, train, and develop service staff.
• Assist with the development and implementation of staff training plans and maintain records of employee training and required certifications.
• Communicate event details, daily activities, staffing changes, and other relevant information to the kitchen, service staff, Security, and other departments to ensure smooth event operations.
• Maintain accurate and organized event documentation, including contracts, BEOs, client records, payment records, event schedules, and related correspondence.
• Prepare and distribute weekly event invoices, miscellaneous community charges, parking updates, and other departmental communications in accordance with established procedures.
• Process and maintain accurate records of event-related deposits, payments, resident and outside guest charges, revenue, and outstanding balances. Identify and communicate discrepancies for resolution.
• Assist the Catering & Special Events Manager with daily, weekly, and monthly financial and operational reports.
• Maintain accurate event information in applicable computer systems and organized electronic and physical filing systems.
• Maintain accurate systems for the storage, requisition, distribution, and tracking of alcoholic beverages used for catered events in accordance with WCCB policies and applicable Virginia ABC regulations.
• Assist with inventory control and breakage/loss reduction of china, glassware, silverware, catering equipment, and other event-related supplies.
• Manage opening and closing side work and inspect banquet areas to ensure established cleanliness and closing standards are met.
• Maintain cleanliness and organization of front-of-house and back-of-house event areas.
• Maintain confidentiality when handling financial records, resident information, client information, and other sensitive documentation.
• Assist with special projects and additional duties as assigned by the Catering & Special Events Manager.

Skills

Leadership

Event management software

Scheduling

Inventory management

Record keeping

Microsoft Office

Google Workspace

Communication

Staff training

Education

High school diploma or equivalent

Associates degree in Business or Hospitality

Tools

POS systems

Scheduling software

Microsoft Excel

Job description

Westminster-Canterbury on Chesapeake Bay is seeking a Catering & Special Events Supervisor to oversee service staff and coordinate catering and special events. You will ensure staffing, equipment, room setups, and resources meet standards while guiding event execution from start to finish.

The role includes reviewing BEOs, scheduling, coordinating with kitchen and departments, managing invoices and deposits, and maintaining records.