Catering Services Manager

HH Jersey City; Jersey City (NJ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life insurance

ST/LT disability options

401K options

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality is seeking a Catering Services Manager in Jersey City to deliver exceptional service for planners and attendees, coordinating all pre-event, event, and post-event details with precision. The role emphasizes knowledge of F&B, pricing, and venue spaces to ensure seamless, memorable events.

The position is full-time and on-site, offering comprehensive benefits and opportunities for growth within a nationally recognized hospitality group.

Qualifications

• Provide high-level customer service to internal partners and external clients.
• Demonstrate time management and organizational skills while ensuring details are accurate.

Responsibilities

• Provide the highest levels of customer service to internal partners and external clients at all times. Deliver a successful experience for the planner and attendees with the goal of garnering both repeat and referral business.
• Respond quickly, professionally to all internal partners and external customers, delivering clear communication representative of Concord Hospitality.
• Monitor and manage pre-event, event, and post-event details: room blocks, meeting space, concessions, group resumes, event orders and BEOs, billing details, and other integral aspects of groups and events.
• Gain knowledge of hotel's food and beverage products, pricing and presentation, and learn about function space and AV details related to event success.
• Demonstrate excellent time management, self-motivation, and organizational savvy with a keen focus on details.

Skills

Customer service

Time management

Organization

Communication

Job description

• Full-Time
• Requisition #: CATER063623

Description

We are hiring a Catering Services Manager!

Pay range: $59,658.83 - $74,573.54

Responsibilities:

• Provide the highest levels of customer service to internal partners and external clients at all times. Deliver a
  successful experience for the planner and attendees with the goal of garnering both repeat and referral business.
• Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear
  and concise communiqué that is representative of Concord Hospitality via all avenues of communication.
• Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track,
  detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room
  blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract
  clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events.
• Gain knowledge of hotel's food and beverage products, pricing and presentation, and learn about the hotel's
  function space, audio visual, and any other details related to event success.
• Demonstrate excellent time management, self-motivation, and organizationally savvy with a keen focus on details.

Full-time associates are eligible to participate in a comprehensive benefit package, which includes

• medical/dental/vision plans
• life insurance
• ST/LT disability options
• 401K options
• tuition assistance
• discounted room rates at Concord managed hotels
• training & development and career advancement opportunities

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

We support diversity and inclusion through our mission to be a "Great Place to Work for All."

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.