Catering Services Manager

Tapestry Conshohocken; Jersey City (NJ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Disability insurance (ST/LT)

401K

Tuition Assistance

Discounted room rates

Training & development

Career advancement opportunities

Job summary

Concord Hospitality is hiring a Catering Services Manager to lead our catering operations and deliver exceptional client experiences at events and meetings. This full-time role focuses on coordinating pre-event planning, collaboration with internal partners, and ensuring seamless service for planners and attendees.

Responsibilities include managing event details, communicating clearly with clients, and upholding Concord's standards of quality, hospitality, and service excellence across all

Qualifications

• Strong customer service for internal partners and external clients.
• Clear, timely communication representative of Concord Hospitality.
• Excellent time management and organizational skills.

Responsibilities

• Provide the highest levels of customer service to internal partners and external clients at all times.
• Respond promptly and professionally to all internal partners and external customers with clear communication.
• Monitor and manage pre-event, event, and post-event details, including room blocks, space, concessions, group resumes, and billing details.
• Learn about hotel F&B products, pricing, and function spaces to ensure event success.
• Demonstrate time management and organizational skills with keen attention to details.

Skills

Customer service

Communication

Time management

Organizational skills

Job description

• Full-Time
• Requisition #: CATER063623

Description

We are hiring a Catering Services Manager!

Pay range: $59,658.83 - $74,573.54

Responsibilities:

• Provide the highest levels of customer service to internal partners and external clients at all times. Deliver a
  successful experience for the planner and attendees with the goal of garnering both repeat and referral business.
• Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear
  and concise communiqué that is representative of Concord Hospitality via all avenues of communication.
• Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track,
  detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room
  blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract
  clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events.
• Gain knowledge of hotel's food and beverage products, pricing and presentation, and learn about the hotel's
  function space, audio visual, and any other details related to event success.
• Demonstrate excellent time management, self-motivation, and organizationally savvy with a keen focus on details.

Full-time associates are eligible to participate in a comprehensive benefit package, which includes

• medical/dental/vision plans
• life insurance
• ST/LT disability options
• 401K options
• tuition assistance
• discounted room rates at Concord managed hotels
• training & development and career advancement opportunities

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

We support diversity and inclusion through our mission to be a "Great Place to Work for All."

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.