CATERING SALES MANAGER - OAKLAND UNIVERSITY - ROCHESTER, MI

Compass Group USA; Rochester (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Flexible Spending Accounts

Employee Assistance Program

Personal Leave

Job summary

Chartwells Higher Ed in Rochester, MI, part of Compass Group USA, is seeking a Catering Sales Manager to lead catering sales for Oakland University. The role drives revenue, manages client relationships, and oversees events from inquiry to execution.

Flexibility includes evenings/weekends; collaborates with culinary, operations and service teams to ensure exceptional guest experiences and revenue achievement. Benefits and growth opportunities provided.

Qualifications

• Bachelor’s degree is preferred or equivalent professional experience.
• Proven track record for meeting sales goals.
• Strong knowledge of current food industry trends and service standards.
• Minimum three years in hospitality, including two years in catering sales.
• Supervisory, scheduling, training and coaching skills.
• Ability to assess client requirements and ensure client satisfaction.
• Ability to write menu proposals in consultation with chefs.
• Strong communication and problem-solving skills.
• Excellent leadership and organizational skills with attention to detail.
• Proficient in Excel and PowerPoint.

Responsibilities

• Creates proposals, contracts and banquet event orders.
• Creates catering activities, books, plans and directed functions.
• Creates reports of operating statements and budgets and reviews receivables.
• Prepares and monitors budgets including financial targets and forecasts.
• Maintains local client database and builds vendor relationships.
• Ensures safety and sanitation procedures in HACCP compliance.
• Performs related duties and special projects as assigned.

Skills

Sales goals

Client relationship building

Event planning

Team leadership

Budgeting

Foodservice knowledge

Education

Bachelor’s degree

Tools

Excel

PowerPoint

CRM systems

Job description

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CATERING SALES MANAGER - OAKLAND UNIVERSITY - ROCHESTER, MI

At over 300 college & universities around the country,Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

Join Chartwells as the Catering Sales Manager for Chartwells at Oakland Unviersity servicing the Rochester, Michigan community. This role will lead catering sales and ensure the proper administration of events.

This is a full-time role responsible for driving catering sales, building client relationships, and managing events from initial inquiry through execution. The schedule is flexible and based on event needs, which may include evenings or weekends, while maintaining a standard full-time workload. This role works closely with culinary, operations, and service teams to ensure seamless event delivery, exceptional guest experiences, and achievement of revenue goals.

We offer commuter assistance, cell phone reimbursement, long-term growth with a stable market leader, and a full benefits package. Our benefits package includes the best in class health, vision, dental plans along with 401K matching, short and long term disability, life insurance, Flexible Spending Accounts, Employee Assistance Programs including wellness and legal support. We also offer paid time off and paid holidays.

This role typically has a M-F work schedule.

Key Responsibilities

• Creates proposals, contracts and banquet event orders
• Creates catering activities, books, plans and directed functions
• Creates reports of operating statements and operational budgets, and reviews the collection of receivables
• Prepares and monitors budgets including financial targets and forecasts
• Maintains local client database and builds and maintains relationship with new vendors
• Ensures all safety and sanitation procedures are followed in compliance with HACCP
• Performs related duties and special projects as assigned
  

Preferred Qualifications

• Bachelor’s degree is preferred or equivalent professional experience
• Proven track record for meeting sales goals
• Strong knowledge of current food, industry trends and fine dining points of service
• A minimum of three experience in hospitality industry including two years of experience in catering sales
• Supervisory, scheduling, training and coaching skills
• Strong ability to assess client requirements and deliver ensuring client satisfaction
• Must be able to write menu proposals in consultation with chefs
• Superior quantitative, oral and written communications and problem-solving/strategizing skills
• Excellent leadership and organizational skills, flexible and adaptable to constant changes and must possess attention to detail
• Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
• Proactive mindset and able to remain calm under pressure to anticipate and support changes in our business
• Conformity to the highest standards of personal integrity and ethical behavior
• Exceptional client relations and customer service abilities
  

Chartwells Higher Education is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Edare offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.