CATERING MANAGER - MIDWESTERN UNIVERSITY - DOWNERS GROVE, IL

Chartwells Higher Education Dining Services

Downers Grove (IL)

On-site

USD 50,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Job summary

Chartwells Higher Education is seeking a Catering and Retail Manager to lead the Catering Department, supervise events, and coordinate with chefs on menu planning. You will train staff, monitor costs, and ensure top-notch service for campus clients.

The role typically follows a M-F 7am-3:30pm schedule in Downers Grove, IL, with the goal of delivering exceptional catering experiences and managing all event operations.

Qualifications

  • As a Catering and Retail Manager, you will oversee the Catering Department and supervise event operations.
  • Experience in food service catering with management responsibility is required.
  • Strong budgeting, cost controls, and client relationship skills preferred.

Responsibilities

  • Supervises all catering events.
  • Involved in catering operations including logistics, sanitation and facility activities.
  • Works with the Chef on menu creation.
  • Trains associates in service techniques and customer service.
  • Tracks labor and food costs per event.
  • Maintains client relationships across management and staff.
  • Performs other duties as assigned.

Education

ServSafe Certification

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Salary: $50,000 - $55,000

Other Forms of Compensation: Full Benefits, 401K, and PTO

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

Job Summary

As a Catering and Retail Manager, you will be responsible for managing the Catering Department in all duties including training new associates, overseeing event set-ups, and directing any temporary personnel in addition to their everyday assignments. You will ensure proper service to clients during events, including proper set-up, cleaning, and breakdown procedures.

This role typically works a M-F 7am-3:30pm schedule.

Essential Duties and Responsibilities
  • Supervises all catering events.
  • Involved in catering events operations, including logistics, quality improvement, sanitation, and all facility-related activities.
  • Works with the Chef in creating menus.
  • Trains catering associates in service techniques, menu presentation, and customer service.
  • Tracks and monitors the labor and food cost for each event.
  • Communicates on various levels to include management, client, customer and associate levels; maintains excellent client relationships.
  • Assists in the responsibility for all foodservice-related activities.
  • Performs other duties as assigned.
Qualifications
  • 2 years of food service catering experience including 1 year at the management level.
  • Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
  • Catering experience is required.
  • Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
  • Financial, budgetary, accounting and computational skills.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • ServSafe Certification.

Chartwells Higher Education is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, the paid time off benefits information is available via the link below.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

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