Catering Sales Manager

Loews Hotels & Co; Philadelphia (Philadelphia County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) & company match

Paid Sick Days, Vacation, Holidays

Training & Development opportunities

Tuition Reimbursement

Pet Insurance

Team Member Hotel Rates

Job summary

Loews Philadelphia Hotel seeks a dynamic Catering Sales Manager with an entrepreneurial spirit to book and service catering events, drive revenue growth, and manage the full sales cycle from lead generation to site visits and planning.

You will build relationships, lead in fast-paced settings, collaborate with culinary and events teams, and report to the Director of Meetings & Events as you deliver guest satisfaction and repeat business.

Qualifications

• Minimum 1 year of experience in sales, event execution or related experience, preferably in the hospitality industry.
• Knowledge of hotel operations.
• Delphi experience preferred.
• Must be able to work a flexible schedule, including weekends and holidays, when needed.

Responsibilities

• Promptly reply to incoming leads.
• Actively prospect new Catering business seeking to generate revenue.
• Conduct Site Visits to support converting business.
• Plan, coordinate and service all booked Catering events.
• Work with the Director of Meetings and Events to implement annual Catering sales strategy, including promotions to grow specific segments.
• Partner with Brand and PR Team to maintain and optimize 3rd party website presence.
• Block space effectively in Delphi to maximize revenues, following policies.
• Partner with Culinary and F&B Team on customized menu options.
• Distribute documents (BEOs, resumes) to hotel departments for operations.
• Schedule pre/post-convention meetings as required.
• Discuss group plans for future events and encourage rebooking.
• Assist with client feedback through surveys.
• Coordinate with Finance to ensure credit/billing processes are fulfilled.
• Attend all meetings as appropriate and perform other duties as assigned.

Skills

Relationship builder

Forward thinker

Time management

Lead in diverse settings

Collaborator

Job description

Located in the nation's first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The city's expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination. Welcome to Where History Meets Modern Day.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For: Loews Hotels & Co seeks a dynamic Catering Sale Manager with an entrepreneurial spirit. This role is responsible for booking and servicing Catering business in order to meet and exceed revenue goals. The Catering Sales Manager will touch each part of the sales cycle including lead generation and response, growing existing business and prospecting new business, as well as ensuring that contracted events are executed to

planned specifications, providing total guest satisfaction and seeking repeat business.

Who You Are:

• Relationship builder with a dynamic approach to developing connections
• A continually curious forward thinker who loves to find creative solutions
• Masterful time manager
• Comfortable with taking the lead in a variety of settings
• Collaborator who excels in an exciting, ever-evolving environment

What You'll Be Doing:

• Promptly reply to incoming leads
• Actively prospect new Catering business seeking to make connections and generate revenue
• Conduct Site Visits to support in converting business
• Plan, coordinate and service all booked Catering events
• Work with the Director of Meetings and Events to implement annual Catering sales strategy, including special promotions to grow specific segments, sales blitzes, etc.
• Partner with Brand and PR Team to maintain and optimize 3rd party website presence
• Block space effectively in Delphi to maximize potential revenues, following business review and space release policies on property
• Partner with Culinary and F&B Team on customized menu options
• Distribute all necessary documents, including Banquet Event Orders and resumes, to all appropriate hotel departments to facilitate efficient operations
• Schedule and coordinates pre-convention and post-convention meetings when required
• Discuss group's plans for future events, encouraging rebooking
• Responsible for soliciting client's for feedback on Meeting Planner Survey
• Partners with Financial Service Center to ensure all aspects of credit and billing process are fulfilled
• Works on special projects as assigned by Director of Meetings and Events
• Attend all meetings as appropriate: Staff, Department, Resume Review and BEO Meeting, etc.
• All other duties as assigned

Your Experience Includes:

• Minimum 1 year of experience in sales, event execution or related experience, preferably in the hospitality industry
• Knowledge of hotel operations
• Delphi experience preferred
• Must be able to work a flexible schedule, including weekends and holidays, when needed

Reports to: Director of Meetings & Events