Catering Sales Manager

Innisbrook Resort and Golf Club; Dunedin (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Catering Sales Manager to enhance client relationships and drive catering business. In this role, you will be responsible for booking and servicing social and corporate events, ensuring each detail is executed flawlessly. Your expertise in event planning and contract negotiation will be crucial in meeting revenue goals and maximizing hotel resources. Join a vibrant team dedicated to delivering exceptional experiences and make a significant impact in a thriving resort environment. If you have a passion for hospitality and a knack for client relations, this opportunity is perfect for you.

Qualifications

• Strong client relations skills with a focus on catering and event management.
• Experience in preparing contracts and proposals for group events.

Responsibilities

• Book and service social and corporate catering business effectively.
• Maintain relationships with clients to ensure successful event execution.

Skills

Client Relationship Management

Event Planning

Contract Negotiation

Revenue Forecasting

Education

Bachelor's Degree in Hospitality Management

Experience in Catering or Event Management

Tools

Account Management Software

Job description

POSITION OBJECTIVE

Responsible for booking and servicing social and corporate catering business, entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage and group rooms revenue goals. Monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special concessions. Effectively communicate to all hotel departments the information necessary to successfully execute the group’s needs while maintaining a good client relationship.

ESSENTIAL JOB FUNCTIONS

• Prepare and conduct site visits, proposals, contracts for upcoming groups and potential business.
• Participate in planning events for upcoming groups.
• Maintain strong client relations and ensure that event specifications are communicated and executed for a successful event experience for the planner and attendees.
• Monitor and manage room blocks according to contract.
• Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues.
• Service catering groups of all sizes, as well as handle any resort-wide special projects as assigned by the Director of Catering & Conference Services.
• Produce and distribute catering resume two weeks prior to first day of main group arrival and communicate any changes and updated information to hotel departments.
• Distribute BEOs for group and affiliates 10-14 days prior to events.
• Accurately forecast group rooms and group food and beverage revenues for assigned groups and affiliate business within a 5% variance.
• Check sleeping room and suite block, special room concessions and rates as outlined in contract with group reservations agents, as well as updating group reservations agents with any changes.
• Verify credit information submitted in account management software system at point of turnover, to include estimated amount of billing, billing type, and appropriate contact and update information as necessary until departure.
• Participate in occasional Pre/Post-Conference meetings and review bill with client.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the resort: