Catering Sales & Events Specialist

Stonefire Grill; Pasadena (CA); Hybrid; USD 24,000 - 34,000; Part time

Job summary

Stonefire Grill in Pasadena, CA is seeking a Catering Sales Team Member to handle inbound guest calls, plan events, and coordinate with offices and operations. This non-exempt role supports sales, service excellence, and accurate event details, with in-person training and a requirement to work at the Pasadena office at least 3 days a week.

You will leverage menu knowledge, Caterease database, and collaboration across Catering Office, Marketing, Operations, and Restaurant Management to ensure

Qualifications

• 1+ years of guest service experience preferred.
• 1+ years of high-level phone experience preferred.
• Catering and food service experience highly preferred.
• Strong organizational and exceptional communication skills.
• High level computer skills to include Microsoft programs.

Responsibilities

• Manages inbound calls and serves all catering needs to ensure superior events.
• Expert knowledge of menu and event coordination to meet guests' expectations.
• Supports leadership in training, policies, and service standards.
• Works with Caterease database to ensure complete information.
• Ensures seamless handoff from Catering Office to Restaurant Operations for consistent delivery.

Skills

Guest service

Phone handling

Catering & food service

Organizational skills

Communication skills

Microsoft Office

Integrity

Coachable / development

Independent / teamwork

Weekend/holiday availability

Job description

Stonefire Grill in Pasadena, CA is seeking a Catering Sales Team Member to handle inbound guest calls, plan events, and coordinate with offices and operations. This non-exempt role supports sales, service excellence, and accurate event details, with in-person training and a requirement to work at the Pasadena office at least 3 days a week.

You will leverage menu knowledge, Caterease database, and collaboration across Catering Office, Marketing, Operations, and Restaurant Management to ensure