Catering Sales & Events Coordinator

Stonefire Grill; Pasadena (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Stonefire Grill is seeking a Catering Sales Team Member in Pasadena to manage guest inquiries, coordinate catering events, and generate sales through outbound calls and follow-ups. The role requires collaboration with Catering Office, Marketing, Operations, and Restaurant Management teams, with in-person training and a minimum three days at the Pasadena Office.

Ideal candidates have guest service experience, strong communication skills, and the ability to work independently or as part of a team.

Qualifications

• 1+ years of guest service experience (preferred).
• 1+ years of high-level phone experience (preferred).
• Catering and food service experience preferred.

Responsibilities

• Handle inbound guest calls to fulfill catering needs and ensure exceptional events.
• Leverage knowledge of the menu and event coordination to meet guest expectations.
• Support Office Manager with training, policies, and service standards.
• Ensure smooth handoff from Catering Office to Restaurant Operations.

Skills

Guest service

Phone handling

Communication

Microsoft Office

Tools

Caterease

Job description

Stonefire Grill is seeking a Catering Sales Team Member in Pasadena to manage guest inquiries, coordinate catering events, and generate sales through outbound calls and follow-ups. The role requires collaboration with Catering Office, Marketing, Operations, and Restaurant Management teams, with in-person training and a minimum three days at the Pasadena Office.

Ideal candidates have guest service experience, strong communication skills, and the ability to work independently or as part of a team.