Catering Sales Associate

QC Catering; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Commission plan

Company benefits

Job summary

QC Catering in Charlotte, NC is seeking a Catering Sales Associate to support Sales Managers by handling leads, creating proposals, and coordinating client communications for successful events. This role requires strong organizational skills and the ability to work across departments to deliver exceptional service.

You will respond quickly to inquiries, manage CRM data, and help achieve monthly and annual sales goals while earning commission and company benefits.

Qualifications

• Minimum of 1 year sales support experience.
• Minimum 1 year Hospitality/Customer Service experience.

Responsibilities

• Collaborate with the Sales Team on prospecting, relationship building, event selling and execution, and customer follow-up.
• Quickly respond to inbound leads and assist Catering Sales Managers in defining client needs for successful events.
• Manage phone duties, company email, and guest interactions.
• Produce and manage detailed proposals, present to operations and secure timely payments.
• Input data into Catering CRM Software and attend monthly networking events.
• Achieve monthly and annual sales goals and improve closing ratios.
• Enhance client experiences continuously and foster vendor/venue relationships.
• Oversee third-party rentals and maintain accurate financial records.
• Coordinate with departments to ensure smooth day-of event execution.
• Drive personal and team growth, suggest sales improvements, and attend required meetings.
• Adhere to all company policies and procedures.

Skills

Sales support

Hospitality/Customer service

Job description

At QC Catering, We start with an enthusiastic YES . This drives us to provide creative and modern catering experiences. We prioritize PEOPLE , ensuring compassionate caring and empowerment in all our interactions. Rooted in TRUSTED HOSPITALITY , we go beyond exquisite food to create memorable experiences that help clients narrate their stories. Committed to ALWAYS GROW , our passionate teams strive for personal and professional development while embracing COLLABORATION . Through teamwork and strong partnerships, we tackle monumental tasks with ease, making even the largest endeavors feel almost effortless.

WHAT YOU’LL BE DOING

The Catering Sales Associate supports Catering Sales Managers (CSMs) in growing QC Catering sales by handling lead responses, creating proposals, ensuring CSM success, supporting clients, and formulating and communicating sales strategies. This role requires strong organizational skills and the ability to work effectively across departments. This role is ideal for someone who enjoys varied, hands-on work and excels in organizational tasks, supporting multiple CSMs administratively.

REQUIREMENTS

• Minimum of 1 year sales support experience.
• Minimum 1 year Hospitality/Customer Service experience.

COMPENSATION

QC Catering’s compensation package includes a competitive experience-based salary, commission plan with unlimited earning potential, and company benefits. Our collaborative and dynamic team cannot wait to work with you!

WORKLOAD / HOURS

Expected work hours are 40-45 per week, potentially more during peak seasons, with possible night and weekend shifts.

RESPONSIBILITIES

• Collaborate with the Sales Team on prospecting, relationship building, event selling and execution, and customer follow-up.
• Quickly respond to inbound leads and assist Catering Sales Managers in defining client needs for successful events.
• Manage phone duties, company email, and guest interactions.
• Produce and manage detailed proposals, present to operations and secure timely payments.
• Input data into Catering CRM Software and attend monthly networking events.
• Achieve monthly and annual sales goals and improve closing ratios.
• Enhance client experiences continuously and foster vendor/venue relationships.
• Oversee third-party rentals and maintain accurate financial records.
• Coordinate with departments to ensure smooth day-of event execution.
• Drive personal and team growth, suggest sales improvements, and attend required meetings.
• Adhere to all company policies and procedures.