Catering Ops Lead: Client Growth & Team Leadership

Sodexo; Johnson City (TN); On-site; USD 67,000 - 87,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care

401(k) Plan with Matching

Paid Time Off

Tuition Reimbursement

Job summary

Sodexo in Johnson City, TN, seeks a skilled Catering Operations Leader to plan and execute high-quality catering events, drive client satisfaction, and optimize resources. You will lead teams, set directions, and collaborate across departments to deliver tailored solutions that meet client goals.

You will manage menus, costing, and staffing to balance creativity and profitability while mentoring frontline staff for growth and excellence.

Qualifications

• Experience leading catering operations and events
• Ability to analyze data to drive operational decisions
• Strong leadership and people-management skills
• Proven ability to build lasting client relationships and deliver exceptional service

Responsibilities

• Plan and oversee catering events to ensure seamless execution and client satisfaction
• Coach and develop frontline staff to maximize performance
• Recruit, train and lead supervisors and frontline employees
• Collaborate with clients and operations leaders to align goals and deliver tailored solutions
• Develop menus and manage costing to balance creativity, quality, and profitability

Skills

Catering management

Leadership

Client relationship-building

Data analysis

Education

High School Diploma/GED or Associate's/Bachelor's or equivalent

Job description

Sodexo in Johnson City, TN, seeks a skilled Catering Operations Leader to plan and execute high-quality catering events, drive client satisfaction, and optimize resources. You will lead teams, set directions, and collaborate across departments to deliver tailored solutions that meet client goals.

You will manage menus, costing, and staffing to balance creativity and profitability while mentoring frontline staff for growth and excellence.