Catering Operations Manager - High-Volume Corporate Events

Compass-Group; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Restaurant Associates in NYC is seeking experienced Catering Managers and Directors of Catering to oversee a high-volume corporate dining operation. You will coordinate delivery, setup, and presentation of orders, ensuring an exceptional client and guest experience across multiple floors and meeting spaces.

You will lead catering attendants and staff, manage event coverage, and collaborate with culinary and operations teams to execute seamless events while maintaining service excellence and a

Qualifications

• Experience in catering, hospitality, conference services, restaurants, hotels, or corporate dining environments.
• Experience as a Catering Coordinator, Catering Captain, Lead Attendant, Hospitality Coordinator, or similar role.
• Strong organizational and multitasking skills.
• Ability to thrive in a fast-paced, logistics-heavy environment.
• Interest in developing leadership and people-management skills.
• Strong communication and customer service abilities.
• Comfortable overseeing multiple catering deliveries and event setups throughout the day.
• Ability to adapt quickly to changing priorities and client requests.
• Basic proficiency with Microsoft Office and catering or event management systems.
• Food safety knowledge or ServSafe certification is a plus.

Responsibilities

• Oversee the daily drop of catering orders across multiple floors and meeting spaces.
• Coordinate the delivery and setup of fruit platters, sandwich platters, salads, beverages, breakfast programs, and other catering requests.
• Ensure all orders are delivered accurately, professionally, and on schedule.
• Lead event setup, room resets, service support, and breakdown activities.
• Provide day-to-day direction and support to catering attendants, captains, and service team members.
• Assist with staffing assignments and event coverage to ensure service expectations are met.
• Partner with culinary, conference services, workplace experience, and operations teams to execute seamless events.
• Monitor service quality, presentation standards, and guest satisfaction.
• Address last-minute changes and operational challenges with a calm, solutions-oriented approach.
• Build strong relationships with client stakeholders and internal partners.
• Support inventory organization, supply management, and operational readiness.
• Learn financial and operational components of the business, including labor efficiency and event execution metrics.
• Contribute to a positive, inclusive, and team-focused culture.

Skills

Strong organizational skills

Multitasking

Communication skills

Customer service

Fast-paced environment

Tools

Microsoft Office

Event management systems

Job description

Restaurant Associates in NYC is seeking experienced Catering Managers and Directors of Catering to oversee a high-volume corporate dining operation. You will coordinate delivery, setup, and presentation of orders, ensuring an exceptional client and guest experience across multiple floors and meeting spaces.

You will lead catering attendants and staff, manage event coverage, and collaborate with culinary and operations teams to execute seamless events while maintaining service excellence and a