Catering Operations Leader for White-Glove Events

Restaurant Associates; Boston (MA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Job summary

Restaurant Associates seeks a Catering Operations Manager in Boston, MA to lead flawless execution of sophisticated events, on- and off-premise, at a premier conference center operation. This role focuses on delivering white-glove hospitality while upholding the highest standards of service, quality, and attention to detail.

The ideal candidate manages multiple high-profile events, coordinates across culinary and operations teams, and builds trusted client relationships with a polished,

Qualifications

• 3-5 years of experience in a hospitality management environment (preferably in an off-premise catering environment).
• Hands-on experience supporting catering events in a high-volume setting.
• Demonstrated ability to lead in a client-focused, hospitality-driven environment with an entrepreneurial mindset.

Responsibilities

• Consults clients as to scope, expectations, setting, menu, collateral, and entertainment to have a successful event within the client’s budget.
• Plans menus in consultation with the clients and chefs
• Negotiates individual vendor contracts
• Delegates to, and ensures that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager
• Recruits, interviews, selects, and trains permanent and casual staff
• Organizes, leads and motivates the catering team
• Plans staff and event schedules
• Maintains and develops accurate financial and administrative records
• Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients
• Assesses contract requirements and ensures satisfaction with the services delivered
• Performs final review and assessment of catering events to determine if they meet performance and quality standards
• Resolves customer concerns and ensures timely customer payment

Skills

Hospitality management

Event planning

Vendor management

Client relationships

Budgeting

P&L reporting

Job description

Restaurant Associates seeks a Catering Operations Manager in Boston, MA to lead flawless execution of sophisticated events, on- and off-premise, at a premier conference center operation. This role focuses on delivering white-glove hospitality while upholding the highest standards of service, quality, and attention to detail.

The ideal candidate manages multiple high-profile events, coordinates across culinary and operations teams, and builds trusted client relationships with a polished,