Catering Operations Lead - Premium Events

Aramark; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Aramark Sports & Entertainment is seeking a Catering Operations Manager to oversee premium services for Reliant Park in Houston, Texas. This role leads catering operations, drives client engagement, oversees financial performance, and develops the catering team to deliver exceptional event experiences.

The position focuses on maintaining safety, food quality, and service standards while maximizing revenue and ensuring operational excellence across on-site and off-site events.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 3+ years of catering, hospitality, or event management experience.
• Previous leadership experience in a high-volume hospitality environment preferred.
• Strong leadership, communication, organizational, and customer service skills.
• Proven ability to manage budgets, labor, expenses, and financial performance.
• Knowledge of food safety, HACCP, and hospitality industry best practices.
• Valid driver's license required.
• Must meet company driving requirements and be eligible to operate company-owned vehicles.

Responsibilities

• Lead, coach, train, and develop a high-performing catering team.
• Foster a culture of accountability, communication, teamwork, and service excellence.
• Build and maintain strong client and customer relationships.
• Partner with clients to develop customized catering solutions and ensure exceptional event experiences.
• Conduct team meetings, daily huddles, employee coaching, performance discussions, and recognition programs.
• Collaborate with culinary, operations, sales, and support teams to achieve business objectives.
• Plan, coordinate, and execute catering events ranging from small meetings to large-scale hospitality functions.
• Manage staffing, logistics, equipment, food service, inventory, and event timelines.
• Ensure food quality, presentation, service standards, and overall event execution exceed expectations.
• Coordinate catering operations to ensure seamless delivery and guest satisfaction.
• Continuously evaluate and improve operational processes.
• Ensure compliance with all company, local, state, and federal regulations.
• Maintain food safety, HACCP, sanitation, and workplace safety standards.
• Complete and maintain employee records, schedules, training documentation, and operational reporting.
• Promote a safe, inclusive, and guest-focused work environment.

Skills

Catering leadership

Client engagement

Team development

Budget management

Food safety HACCP

Operational excellence

Communication

Education

Bachelor's degree or equivalent experience

Job description

Aramark Sports & Entertainment is seeking a Catering Operations Manager to oversee premium services for Reliant Park in Houston, Texas. This role leads catering operations, drives client engagement, oversees financial performance, and develops the catering team to deliver exceptional event experiences.

The position focuses on maintaining safety, food quality, and service standards while maximizing revenue and ensuring operational excellence across on-site and off-site events.