Catering Operations & Guest Satisfaction Coordinator

Southern Rock Restaurants; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Southern Rock Restaurants is seeking a Catering Coordinator for a franchised McAlister’s Deli location in Cincinnati, Ohio. The role involves coordinating drivers and daily deliveries and ensuring customer satisfaction after each delivery.

You will also handle catering accounting procedures, make sales calls, and complete front- and back-of-house prep lists for catering orders, plus other duties as requested by management.

Responsibilities

• Coordinate drivers and deliveries for the day.
• Check with drivers and guests to ensure satisfaction after deliveries.
• Ensure all catering accounting procedures are completed daily.
• Make at least two sales calls per day and log them in the sales report.
• Fill out front of house and back of house prep lists for catering orders.
• Perform other duties as requested by management.

Job description

Southern Rock Restaurants is seeking a Catering Coordinator for a franchised McAlister’s Deli location in Cincinnati, Ohio. The role involves coordinating drivers and daily deliveries and ensuring customer satisfaction after each delivery.

You will also handle catering accounting procedures, make sales calls, and complete front- and back-of-house prep lists for catering orders, plus other duties as requested by management.