Catering Lead — Off-Premise Events & Growth

Chick-fil-A; Lebanon (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

Chick-fil-A is seeking a Catering Lead to drive off-premise sales and manage all aspects of catering operations. The role covers lead generation, client consultation, menu planning, logistics coordination and flawless event execution.

Ideal candidates will excel in servant leadership, logistics, and customer relationships, with strong knowledge of food safety and order-management tools. This is a high-activity, people-focused opportunity within a Chick-fil-A restaurant.

Qualifications

• Demonstrate servant-leader mindset.
• Strong interpersonal communication and relationship skills.
• Demonstrate strong planning, organizational and logistical skills.
• Deep understanding of food safety standards and proper temperature maintenance during transportation.
• Proficiency with catering software and office tools.

Responsibilities

• Proactively seek out new catering opportunities with local businesses, schools, and civic organizations.
• Manage all inbound catering inquiries, menu consultations, payment processing and reconciliation.
• Coordinate with kitchen leadership on food prep schedules, order volumes, and special dietary needs.
• Organize and oversee delivery schedules, route optimization, and setup equipment for off-site events.
• Ensure strict adherence to brand standards, food safety protocols, and sanitation regulations across all catering operations.
• Maintain catering equipment, delivery vehicles, paper inventory, and display items in top condition.
• Perform post-event follow-ups with clients to gather feedback, ensure satisfaction, and secure recurring business.
• Track sales targets, operational expenses, labor costs, and monthly revenue performance.
• Look for unique opportunities to show unreasonable hospitality to clients and guests.
• Coordinate outside events, Community Care Events, and mascot/brand appearances.
• Manage third-party delivery relationships (Grubhub, DoorDash, UberEats, Postmates).

Skills

Servant leadership

Communication

Logistics planning

Food safety

Catering software

Tools

Catering software

Order management

MS Office

Job description

Chick-fil-A is seeking a Catering Lead to drive off-premise sales and manage all aspects of catering operations. The role covers lead generation, client consultation, menu planning, logistics coordination and flawless event execution.

Ideal candidates will excel in servant leadership, logistics, and customer relationships, with strong knowledge of food safety and order-management tools. This is a high-activity, people-focused opportunity within a Chick-fil-A restaurant.