Catering Lead: Events & Guest Experience

Panera Bread; Fargo (ND); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive pay & team tips

Free on-shift meals

Paid vacation & holidays

Job summary

Panera Bread is seeking a Catering Lead to manage and produce catering orders for guests, ensuring accurate, timely delivery and exceptional service. You will assist with event delivery, uphold health and food safety standards, and promote Panera Catering to local businesses and schools.

Joining Panera means working in a fast-paced environment with flexible hours, opportunities to grow, and a strong culture of teamwork and customer care.

Qualifications

• Customer-focused with strong communication skills.
• Able to manage multiple catering orders and events.
• Comfortable delivering orders and coordinating with teams.

Responsibilities

• Manage and produce catering orders for guests.
• Provide warm, proactive service and follow-ups to ensure satisfaction.
• Assist with delivering orders to events and uphold food safety standards.
• Maintain Panera’s food quality and craveable offerings.
• Promote Panera Catering to local businesses, schools, and events.
• Support managers and team members as needed.

Skills

Customer service

Communication

Time management

Organizational skills

Driving (vehicle)

Tools

Food safety knowledge

Job description

Panera Bread is seeking a Catering Lead to manage and produce catering orders for guests, ensuring accurate, timely delivery and exceptional service. You will assist with event delivery, uphold health and food safety standards, and promote Panera Catering to local businesses and schools.

Joining Panera means working in a fast-paced environment with flexible hours, opportunities to grow, and a strong culture of teamwork and customer care.