Catering Lead

Panera LLC; Westfield (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay with tips

Free on-shift meals

Flexible scheduling

Paid vacation, sick time, holidays (FT

Health & vision insurance; 401(k) with

Career advancement opportunities

Tuition discounts

Team member assistance program

Job summary

Panera LLC in Westfield, IN is seeking a Catering Lead to manage and produce catering orders, ensuring warm service and proactive follow-ups to satisfy guests. You will assist with delivering orders to events, maintain Panera’s food safety standards, and promote catering to local businesses, schools, and events while supporting a positive team culture.

Join a team that values reliability, communication, and high-quality food experiences, with opportunities for growth and leadership development

Qualifications

• Must be at least 18 years old.
• Food safety understanding and training as required by law.
• Strong communication and people skills.
• Self-starter with limited supervision and initiative.
• Excellent organizational and time-management abilities.
• Own vehicle for delivering orders and valid driving record.
• Flexible hours, including nights and weekends.

Responsibilities

• Manage and produce catering orders for guests.
• Provide warm, friendly service with proactive follow-ups to ensure satisfaction.
• Assist with delivering orders to events.
• Adhere to health and food safety standards.
• Maintain Panera’s food quality standards.
• Market Panera Catering to local businesses, schools, and events.
• Support managers and team members as needed.
• Foster a culture of warmth, belonging, growth, and trust.

Skills

Communication skills

Self-starter

Organizational skills

Time management

Valid driver's license

Flexible hours

Customer service orientation

Ability to lift 25-50 pounds

Education

Food Handler's Card

Job description

Catering Lead at Panera plays a crucial role in catering operations.

Benefits

• Competitive pay & eligible for team tips
• Free on-shift meals & unlimited fountain beverages
• Flexible & reliable scheduling
• Paid vacation, sick time, and holidays for full‑time team members
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local area businesses, schools, and events.
• Assist and support your managers and team members as needed.
• Help build our culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills.
• A self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• Flexible hours, including nights and weekends in a fast‑paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects 25‑50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our guiding values and behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Equal Opportunity Employer: Disabled/Veterans

Panera Bread is an Equal Opportunity Employer.

Location

606466 Westfield, IN- Highway32 & Meijer Drive