Catering Lead

Panera LLC; West Bloomfield Charter Township (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay and eligible for team tips

Free on-shift meals

Paid vacation, sick time, and holidays

Medical, dental, vision insurance

401(k) with match

Tuition discounts

Job summary

Panera LLC in West Bloomfield Township is seeking a Catering Lead to manage catering orders, ensuring customer satisfaction through warm, friendly service and effective communication. This role involves adhering to health standards and maintaining food quality.

The ideal candidate should be a self-starter with strong organizational skills, capable of working flexible hours. Opportunities for career advancement and various benefits, including medical and tuition discounts, are offered.

Qualifications

• Minimum age: 18 years.
• Complete basic food safety training.
• Self-starter with limited supervision.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences through service.
• Assist with delivering orders to events.

Skills

Effective communication skills

Organizational skills

Time-management skills

Job description

Catering Lead at Panera

Catering Lead At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way—you're in the right spot.

What’s In It for You?

• Competitive pay & eligible for team tips
• Free on-shift meals & unlimited fountain beverages
• Flexible & reliable scheduling
• Paid vacation, sick time, and holidays for full-time team members
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• & many more benefits

Your Role Includes:

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local area businesses, schools and events.
• Assist and support Managers and Team Members as needed.
• Help build a culture of warmth, belonging, growth, and trust.

This Opportunity Is for You:

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy working with people and have effective communication skills.
• Self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Own a vehicle for delivering orders with an acceptable driving record.
• Flexible hours, including nights and weekends in a fast‑paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects weighing 25‑50 pounds.
• Capable of standing and walking for up to 3 hours.
• Clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of Panera’s Guiding Values and Behaviors: making people smile, learning and growing together, finding solutions, taking initiative, working as a team, having fun and celebrating success, and seeing the best in others.

Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

601136 West Bloomfield, MI - Haggerty Road

Equal Opportunity Employer: Disabled/Veterans