Catering Lead

Panera Bread Company; Kentwood (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Panera Bread as a Catering Lead, where you'll ensure top-notch service in a fast-paced environment. Handle catering orders, interact positively with guests, and enjoy competitive pay and tips. This role requires excellent customer service skills and offers opportunities for growth.

Benefits

Competitive hourly wage plus tips

Comprehensive benefit package including health, dental and vision

Paid time off

401k

Scholarship program

Employee assistance fund

Free counseling services

Daily Pay availability

Opportunities for growth

Qualifications

• Valid driver license and clean driving record required.
• Excellent customer service skills needed.
• Ability to work flexible hours and communicate effectively.

Responsibilities

• Own success of catering operations and ensure all orders are delivered accurately.
• Maintain guest database and follow up for satisfaction.
• Keep work area neat while following safety procedures.

Skills

Customer Service

Organization

Communication

Detail Oriented

Job description

Come Join Panera Bread- an award-winning leader in the restaurant industry and employer of choice for 2022 and 2023!

We are also proud to be named a Top Workplace for 2024!

What's in it for you?

• A competitive hourly wage PLUS TIPS!
• A comprehensive benefit package including health, dental and vision
• Paid time off
• 401k
• A scholarship program
• An employee assistance fund
• Free counseling services
• We offer Daily Pay - access your pay when you need it! (CA locations exempt)
• Opportunities for growth
• And much more!

In the role ofCatering Lead,you will work in a fast-paced environment to ensure that our guests receive great food and service. You will be responsible to prepare and deliver all catered orders accurately and on time. You will also use your marketing and sales skills to generate new business for catering at Panera Bread.

This is a first shift position - typically Monday-Friday (occasional Saturdays) -hours are generallyearly morning to mid-afternoon. You can make GREAT TIPS!

As a Catering Lead you will:

• Own the success of the catering operations
• Take, place and prepare catering orders and teach others to do so effectively
• Maintain accurate and detailed guest database, collect payments and follow up with catering guests to ensure satisfaction
• Keep work area neat and clean while following all safety and sanitation procedures
• Display an ability to interact positively with all team members, managers and guests on a consistent basis

This opportunity is for you if:

• You have a valid driver license, clean drivers record and reliable transportation for local deliveries
• You have proof of insurance
• You have excellent customer service skills - are polite, courteous, respectful, and maintain a professional appearance.
• You are organized and detail oriented
• You have the ability to communicate effectively with guests and your teammates
• You are able to work a flexible schedule with early start times
• You are over the age of 18
• You have food service or retail sales experience (preferred but not required)
• You must be able to lift up to 30 lbs, and be able to bend,reach, push, pull, and stand for long periods of time with or withoutreasonable accommodations

We are closed Easter, Thanksgiving and Christmas.

Click here to see the impact that we've made across our communities - www.sharethedough.com

Come grow with us - join one of the fastest growing concepts in the country!