Catering Lead

Panera Bread Company; Grand Rapids (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a Catering Lead to join their dynamic team. In this role, you will ensure exceptional service and timely delivery of catered orders while utilizing your marketing skills to drive new business. This opportunity offers a competitive hourly wage with tips, a comprehensive benefits package, and ample opportunities for growth. If you thrive in a fast-paced environment and have a passion for customer service, this position is perfect for you. Join a company recognized as a top workplace and make a positive impact in your community.

Benefits

Competitive hourly wage plus tips

Comprehensive benefit package

Paid time off

401k

Scholarship program

Employee assistance fund

Free counseling services

Daily Pay access

Opportunities for growth

Qualifications

• Valid driver's license and clean driving record required.
• Excellent customer service and communication skills are essential.

Responsibilities

• Own the success of catering operations and prepare catering orders.
• Maintain guest database and follow up for satisfaction.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Marketing and Sales Skills

Education

High School Diploma or equivalent

Job description

Come Join Panera Bread - an award-winning leader in the restaurant industry and employer of choice for 2022 and 2023!

We are also proud to be named a Top Workplace for 2024!

What's in it for you?

• A competitive hourly wage PLUS TIPS!
• A comprehensive benefit package including health, dental and vision
• Paid time off
• 401k
• A scholarship program
• An employee assistance fund
• Free counseling services
• We offer Daily Pay - access your pay when you need it! (CA locations exempt)
• Opportunities for growth
• And much more!

In the role of Catering Lead, you will work in a fast-paced environment to ensure that our guests receive great food and service. You will be responsible to prepare and deliver all catered orders accurately and on time. You will also use your marketing and sales skills to generate new business for catering at Panera Bread.

This is a first shift position - typically Monday-Friday (occasional Saturdays) - hours are generally early morning to mid-afternoon. You can make GREAT TIPS!

As a Catering Lead you will:

• Own the success of the catering operations
• Take, place and prepare catering orders and teach others to do so effectively
• Maintain accurate and detailed guest database, collect payments and follow up with catering guests to ensure satisfaction
• Keep work area neat and clean while following all safety and sanitation procedures
• Display an ability to interact positively with all team members, managers and guests on a consistent basis

This opportunity is for you if:

• You have a valid driver license, clean drivers record and reliable transportation for local deliveries
• You have proof of insurance
• You have excellent customer service skills - are polite, courteous, respectful, and maintain a professional appearance.
• You are organized and detail oriented
• You have the ability to communicate effectively with guests and your teammates
• You are able to work a flexible schedule with early start times
• You are over the age of 18
• You have food service or retail sales experience (preferred but not required)
• You must be able to lift up to 30 lbs, and be able to bend, reach, push, pull, and stand for long periods of time with or without reasonable accommodations

We are closed Easter, Thanksgiving and Christmas.

Click here to see the impact that we've made across our communities - www.sharethedough.com

Come grow with us - join one of the fastest growing concepts in the country!