Catering Lead

Panera Bread Company; Kalamazoo (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

An award-winning leader in the restaurant industry is seeking a Catering Lead to join their dynamic team. This role offers the chance to work in a fast-paced environment, where you will prepare and deliver catered orders while ensuring exceptional service for guests. You will utilize your marketing and sales skills to generate new business and contribute to the growth of the catering operations. With a competitive hourly wage plus tips, a comprehensive benefits package, and opportunities for professional development, this position is perfect for someone who thrives in a customer-focused role and enjoys working with a team. Join a company recognized as a Top Workplace and take the next step in your career!

Benefits

Competitive hourly wage plus tips

Health, dental, and vision insurance

Paid time off

401k

Scholarship program

Employee assistance fund

Free counseling services

Daily Pay

Opportunities for growth

Qualifications

• Must have a valid driver's license and a clean driving record.
• Excellent customer service and communication skills are essential.

Responsibilities

• Prepare and deliver catered orders accurately and on time.
• Own the success of catering operations and maintain guest satisfaction.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Marketing Skills

Sales Skills

Education

High School Diploma or Equivalent

Tools

Point of Sale System

Job description

Come Join Panera Bread - an award-winning leader in the restaurant industry and employer of choice for 2022 and 2023!

We are also proud to be named a Top Workplace for 2024!

What's in it for you?

• A competitive hourly wage PLUS TIPS!
• A comprehensive benefit package including health, dental and vision
• Paid time off
• 401k
• A scholarship program
• An employee assistance fund
• Free counseling services
• We offer Daily Pay - access your pay when you need it! (CA locations exempt)
• Opportunities for growth
• And much more!

In the role ofCatering Lead, you will work in a fast-paced environment to ensure that our guests receive great food and service. You will be responsible for preparing and delivering all catered orders accurately and on time. You will also use your marketing and sales skills to generate new business for catering at Panera Bread.

This is a first shift position - typically Monday-Friday (occasional Saturdays) - hours are generally early morning to mid-afternoon. You can make GREAT TIPS!

As a Catering Lead you will:

• Own the success of the catering operations
• Take, place and prepare catering orders and teach others to do so effectively
• Maintain accurate and detailed guest database, collect payments and follow up with catering guests to ensure satisfaction
• Keep work area neat and clean while following all safety and sanitation procedures
• Display an ability to interact positively with all team members, managers and guests on a consistent basis

This opportunity is for you if:

• You have a valid driver license, clean drivers record and reliable transportation for local deliveries
• You have proof of insurance
• You have excellent customer service skills - are polite, courteous, respectful, and maintain a professional appearance.
• You are organized and detail-oriented
• You have the ability to communicate effectively with guests and your teammates
• You are able to work a flexible schedule with early start times
• You are over the age of 18
• You have food service or retail sales experience (preferred but not required)
• You must be able to lift up to 30 lbs, and be able to bend, reach, push, pull, and stand for long periods of time with or without reasonable accommodations

We are closed Easter, Thanksgiving and Christmas.

Come grow with us - join one of the fastest growing concepts in the country!