Catering Experience Lead: Operations & Guest Relations

Modern Market Eatery; Longmont (CO); On-site; USD 22,000 - 25,000; Full time

Job summary

Thrive Restaurant Group is seeking a Catering Lead Coordinator for our Westlake catering program to make off‑premise dining craveable, accurate, and memorable. This role blends operations and guest relations to deliver outstanding events for clients and the local community.

You will own the full catering process from order intake, confirmation calls, planning and preparation to delivery and presentation. You’ll coordinate logistics, train drivers, ensure orders are accurate, and uphold food

Qualifications

• Experience supporting catering operations and guest relations.
• Ability to manage multiple tasks and deadlines.
• Knowledge of food safety and health regulations.

Responsibilities

• Catering Operations Management
• Own full catering process from order intake to delivery and presentation
• Coordinate logistics including staffing and equipment
• Train additional drivers as needed
• Ensure orders are accurate and delivered on time
• Follow up with guests to confirm satisfaction
• Maintain compliance with food safety and health regulations

Skills

Catering Operations

Client Relations

Logistics Coordination

Driver Training

Tools

Google Workspace

Excel

Job description

Thrive Restaurant Group is seeking a Catering Lead Coordinator for our Westlake catering program to make off‑premise dining craveable, accurate, and memorable. This role blends operations and guest relations to deliver outstanding events for clients and the local community.

You will own the full catering process from order intake, confirmation calls, planning and preparation to delivery and presentation. You’ll coordinate logistics, train drivers, ensure orders are accurate, and uphold food