Catering Event Manager - CT

Max Hospitality; Hartford (CT); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Competitive Pay

Meal Discount

Flexible Schedule

Growth Opportunities

401(k) Matching

Health Insurance

Dental Insurance

Vision Insurance

PTO

Paid Sick Time

Referral Program

Life, Accident, Critical Illness & Pet

Career Development

Job summary

Max Catering and Events in Hartford, CT is seeking an experienced Event Manager to lead front-of-house operations for high-volume events and ensure exceptional guest experiences. You will coordinate staff, manage communications, and uphold service standards across all phases of an event.

The role requires leadership, strong organizational skills, and familiarity with inventory and cost controls. ServSafe and TIPS certification (or eligibility within 90 days) is expected.

Qualifications

• At least 1 year of experience in event management or coordination.
• Previous supervisory or lead role in a hospitality setting.
• Strong organizational skills with sharp attention to detail.
• Proven success in team leadership and service execution.
• Experience with inventory management and cost controls.
• Personal integrity, credibility, and a guest-first mindset.
• Ability to multitask in high-pressure environments.
• ServSafe and TIPS certification (or ability to obtain within 90 days of hire).

Responsibilities

• Lead and manage front-of-house service for events to ensure exceptional guest experiences.
• Maintain constant communication with staff pre-, during, and post-events via phone or text.
• Train and coach service team to uphold Max Hospitality standards.
• Interview, hire, onboard, and maintain compliance documentation for all front-of-house event staff.
• Monitor food quality, presentation, and guest satisfaction throughout service.
• Oversee equipment logistics including inventory, storage, maintenance, and transportation to/from events.
• Track and manage labor and liquor costs, POS reporting, and cash accounting.
• Assist with procurement and responsible inventory management.
• Partner with Sales and Culinary teams to execute flawless events.
• Enforce and support company policies and procedures, reporting any escalated issues to leadership or HR.
• Uphold professionalism, integrity, and leadership standards across all events.
• Promote continuous improvement through formal/informal cost discussions and operational feedback.

Skills

Event management

Supervisory experience

Organizational skills

Leadership

Inventory management

Cost controls

Reliability

Multitasking

Certification: ServSafe

Job description

Job Details — Job Location: HARTFORD, CT 06103; Salary Range: $25.00 - $27.00 hourly; Job Shift: Any; Job Category: Restaurant - Food Service.

EVENT MANAGER – MAX CATERING AND EVENTS

Join the Max Hospitality team! Max Catering and Events in Hartford, CT is on the lookout for a highly organized, detail-driven full-time Event Manager with a passion for leadership, logistics, and hospitality. If you’re an experienced event professional with a hands‑on attitude, thrive under pressure, and love curating seamless guest experiences, we want to hear from you!

Max Hospitality has been a cornerstone of the greater Hartford and Springfield area for over 30 years. Our high-volume locations are known for their exceptional cuisine, style, and creativity. We pride ourselves on keeping our guests happy and staying ahead of market trends.

Benefits

• Competitive Pay
• Employee Discount on Meals
• Flexible Scheduling
• Opportunities for Growth and Advancement
• 401(k) with matching up to 4%
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Sick Time
• Referral Program
• Life, Accident, Critical Illness & Pet Insurance
• Career Development within the Max Hospitality Group

Responsibilities

• Lead and manage front‑of‑house service for events to ensure exceptional guest experiences
• Maintain constant communication with staff pre‑, during, and post‑events via phone or text
• Train and coach service team to uphold Max Hospitality standards
• Interview, hire, onboard, and maintain compliance documentation for all front‑of‑house event staff
• Monitor food quality, presentation, and guest satisfaction throughout service
• Oversee equipment logistics including inventory, storage, maintenance, and transportation to/from events
• Track and manage labor and liquor costs, POS reporting, and cash accounting
• Assist with procurement and responsible inventory management
• Partner with Sales and Culinary teams to execute flawless events
• Enforce and support company policies and procedures, reporting any escalated issues to leadership or HR
• Uphold professionalism, integrity, and leadership standards across all events
• Promote continuous improvement through formal/informal cost discussions and operational feedback

Qualifications

What We’re Looking For

• At least 1 year of experience in event management or coordination
• Previous supervisory or lead role in a hospitality setting
• Strong organizational skills with sharp attention to detail
• Proven success in team leadership and service execution
• Experience with inventory management and cost controls
• Personal integrity, credibility, and a guest‑first mindset
• Ability to multitask in high‑pressure environments
• ServSafe and TIPS certification (or ability to obtain within 90 days of hire)
• Must have reliable transportation between Hartford, CT and Springfield, MA for off‑site events

Diversity

Max Hospitality is an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Applicants with criminal backgrounds are encouraged to apply.