Catering Event Manager

Opal Grand Resort; Delray Beach (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Short Term Disability

Complimentary Associate Parking

Complimentary Meal for every shift

Job summary

Opal Grand Resort is seeking a Catering Event Manager to lead the planning and execution of meetings and social events within our resort. You will manage bookings, coordinate with multiple hotel departments, and ensure satisfaction for clients and guests.

Ideal candidates have hospitality experience, strong negotiation and communication skills, and the ability to work nights and weekends as required to deliver exceptional service.

Qualifications

• Two years of related experience in hospitality or catering.
• Thorough knowledge of catering, rooms, F&B, and hospitality operations.
• Strong negotiation, selling and influencing skills.
• Able to work nights, weekends and holidays as needed.

Responsibilities

• Prospect, book and coordinate meetings and events while maximizing banquet space.
• Execute marketing strategies to maximize revenue and meet sales goals.
• Negotiate and book social catering events via various outreach methods.
• Plan meetings with clients including space, timing, equipment, menus, and decorations.
• Prepare contracts, coordinate with hotel teams and resolve issues to ensure satisfaction.
• Produce status and month-end reports for management.

Skills

Event Planning

Negotiation

Sales

Communication

Education

Hospitality degree

Job description

We are looking to add a Catering Event Manager to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore takes great pride in selecting individuals that help us to achieve our resort's mission.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Short Term Disability
• Complimentary Associate Parking
• Complimentary Meal for every shift worked
• 25% Discount on Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount

Responsibilities:

• Prospect, solicit, book, plan and coordinate meetings/functions while maximizing the banquet space to meet/exceed sales goals.
• Execute a territorial marketing strategy to capture the maximum amount of revenue and meet/ exceed sales goals.
• Solicit, negotiate and book social catering events through efforts (outside sales calls, telemarketing, networking, etc.) while maximizing banquet space to meet/exceed revenue goals.
• Plan, up-sell and detail the meeting/ function with the client including: space requirements, times, equipment, menus, themes/ decorations, etc..
• Complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, and resolve customer issues, complaints and problems to ensure quality product delivery and customer satisfaction.
• Prepare status and month end reports to keep management abreast of activities.
• Maintain up-to-date knowledge of corporate/ hotel procedures and products and the competition’s product, strengths and weaknesses to continually improve sales strategies and the achievement of goals.

Other Duties:

• Participate in communication and professional organizations to maintain high visibility and promote sales.
• Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required.

Qualifications:

• Hospitality degree or Four-year college degree preferred.
• A minimum of two years’ experience required in a related position with this company or other organization(s).
• Requires thorough knowledge of the practices and procedures of the rooms, catering, food & beverage and hospitality professions.
• Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/ or resort guests.
• Must be able to work nights, weekends and holidays, as needed.

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.