Catering Event Coordinator

Aramark; Indianapolis (IN); On-site; USD 58,000 - 85,000; Full time

Job summary

A leading company in food and facilities services seeks an Event Services Manager to oversee event operations, ensure client satisfaction, and manage staff training and development. The ideal candidate will possess a college degree and significant banquet managerial experience, ensuring excellence in service delivery and team coordination.

Qualifications

• At least 3 years of banquet managerial experience or relevant administrative experience.
• Familiarity with professional knowledge and operation standards.

Responsibilities

• Establish and implement ARAMARK Events Services program.
• Conduct safety training and enhance teamwork.
• Monitor spending and ensure departmental budgets are met.

Skills

Leadership

Customer service orientation

Effective communication skills

Planning

Education

College degree or above, preferably in Journalism, Communication, Public Relations, or Marketing

Tools

MS Office (Excel, Word, PowerPoint)

Job description

Manage Events Services in accordance with ARAMARK’s standardized program to meet or exceed client expectations, while staying within established budget guidelines.

Job Responsibilities

1. Establish and organize the implementation of the ARAMARK Events Services program in accordance with ARAMARK standardized procedures. Carry out the standardized ARAMARK work procedures and processes to ensure effective delivery of Events Services.
2. Continuously improve the working efficiency and Events Services programs based on QPE results and action plans. Focus on identifying and correcting highly visible quality issues.
3. Manage routines and plan daily Events service activities, with emphasis on significant conference reception and support, including emergency preparedness.
4. Conduct safety training to enhance safety awareness and provide a safe workplace.
5. Train and develop supervisors and staff following ARAMARK Job Skill Training (JST) and Job Skill Review (JSR) programs for new hires and existing employees.
6. Maintain good internal communication and collaboration, with a problem-solving approach to ensure smooth operations.
7. Establish effective communication with clients to meet or exceed their requirements.
8. Provide financial forecasts, monitor spending, and ensure departmental budgets are met or exceeded within guidelines.
9. Enhance team building, manage staffing, and oversee the performance of subordinates.

Qualifications

1. College degree or above; majors in Journalism, Communication, Public Relations, or Marketing preferred.
2. At least 3 years of banquet managerial experience in a Five-Star hotel or relevant administrative experience in a large-scale enterprise.
3. Familiarity with relevant professional knowledge, operation standards, enterprise management, and SOPs.
4. Proficient in MS Office (Excel, Word, PowerPoint); CET-4 or above; oral proficiency preferred.
5. Customer service orientation, effective communication skills, ability to work under pressure, strong planning and leadership skills, integrity, and responsibility.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We believe in equal employment opportunity and participation without discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

About Aramark

Aramark serves millions daily through food and facilities services in 15 countries. We aim to develop talents, fuel passions, and empower growth. Learn more at our careers site or connect with us on social media.