Catering Director: Lead High-Impact Campus Events

Compass Group, North America; Waltham (MA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Chartwells Higher Education is seeking a Senior Catering Director to maintain costs and quality standards, maximizing profits. You will work directly with the client and lead a team to deliver superior service while fostering growth and interdepartmental collaboration within the facility plan.

You will partner with regional directors to align catering events with standards, hire and train staff, and manage service budgets to ensure client satisfaction and financial performance.

Qualifications

• Bachelors degree is preferred or equivalent professional experience.
• Strong knowledge of food, industry trends and fine dining points of service.
• A minimum of 4-6 years of experience in managing catering events.
• The ability to supervise food service and clean up is also essential.
• TIPs certification required.
• ServSafe certification recommended.
• Superior quantitative, oral and written communications and problem-solving/strategizing skills.
• Excellent overall computer skills with advanced knowledge of Excel and PowerPoint.

Responsibilities

• Work directly with Service Managers and regional Catering Directors to ensure events meet company and client standards.
• Ensure high levels of customer service are executed for each event.
• Interview, hire, train, and schedule staff within the local pool.
• Conduct orientation for managers regarding company standards of service.
• Handle and resolve employee relations issues in partnership with the team.
• Coach and follow up training for employees per company policies.
• Support staffing budgets and financial accountability related to service.

Skills

Bachelor level degree

Food knowledge

Catering events management

Customer service

Excel/PowerPoint

Team leadership

Hiring and scheduling

Certification awareness

Education

Bachelors degree or equivalent

TIPs certification

ServSafe certification (recommended)

Job description

Chartwells Higher Education is seeking a Senior Catering Director to maintain costs and quality standards, maximizing profits. You will work directly with the client and lead a team to deliver superior service while fostering growth and interdepartmental collaboration within the facility plan.

You will partner with regional directors to align catering events with standards, hire and train staff, and manage service budgets to ensure client satisfaction and financial performance.