Catering Director

Chick-fil-A; Philadelphia (Philadelphia County); On-site; USD 85,000 - 105,000; Full time

Job summary

Chick-fil-A City Ave. is seeking an experienced Catering Director to lead and grow our outside sales division. The role involves overseeing catering operations, preparing and fulfilling orders, and delivering guest-focused service in a fast-paced environment.

Our leaders develop others, drive sales, and maintain Chick-fil-A guidelines while building community relationships through local outreach and personable guest interactions.

Qualifications

• Experience and knowledge in the catering industry.
• Proven leadership skills to motivate others.
• Desire to grow business and personal skills in a fast-paced environment.
• Ability to handle guest concerns and resolve issues with follow-up.

Responsibilities

• Coordinate the catering schedule with the catering team
• Boost catering sales through local business outreach
• Meet and exceed catering sales goals on a monthly basis
• Prepare and fulfill catering orders to meet Chick-fil-A guidelines
• Keep catering equipment clean and in good working condition
• Practice safe food handling procedures at all times
• Serve in Operations when not occupied fulfilling catering orders
• Carry out our Core 4 when interacting with guests

Skills

Catering industry knowledge

Leadership

Sales growth

Customer relationship building

Job description

Responsibilities

• Coordinate the catering schedule with the catering team


• Boost catering sales through local business outreach


• Meet and exceed catering sales goals on a monthly basis


• Prepare and fulfill catering orders to meet Chick-fil-A guidelines


• Keep catering equipment clean and in good working condition


• Practice safe food handling procedures at all times


• Serve in Operations when not occupied fulfilling catering orders


• Carry out our brand's \\Core 4\\ when interacting with guests

Qualifications

• Previous experience and knowledge in the catering industry


• Must have a driver's license and insured vehicle


• Proven leadership skills in regard to enthusiasm and ability to motivate others


• A desire to grow business and personal skills while thriving in a fast-paced environment


• Ability to handle guest concerns, complaints, and issues by executing flawless follow-up and issue resolution


• Responsible, accountable, and organized


• Ability to retain clientele and expand business through sales and catering through personal relationship building


• Ability to communicate and collaborate with Directors and Operator to fulfill business needs

Chick-fil-A City Ave. is looking for an experienced Catering Director to help maintain and grow our outside sales division. At Chick-fil-A we are always looking for leaders; not only are we looking for leaders, but we are also looking for leaders who have a passion for developing others. Our Catering Director oversees all catering business by graciously leading the catering team, preparing and fulfilling catering orders, making deliveries, interacting with guests, and more. See more job responsibilities and requirements below.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.