Catering Delivery Driver

McAlister's Deli | MidSouth Hospitality; West Meade (TN); On-site; USD 6,900 - 14,000; Full time

Job summary

McAlister's Deli in Tennessee is seeking a Catering Driver to manage delivery logistics, order setup, and communication with customers and coordinators. You will map routes, arrive early, and document deliveries with photos.

The role includes handling paperwork and tips, with potential to assist at the restaurant level when needed. The position offers hourly pay with a base of $5 per hour for delivery time, plus a $10 per order delivery fee, mileage for extended trips, and all tips received

Responsibilities

• Arrive 30 minutes before deliveries to check through the catering order using the checklist and ensure nothing is missing.
• Deliver and set up orders within the 30-minute delivery window.
• Take a photo of the order and send it to the catering manager or coordinator.
• Notify customer and coordinator if there is a delay or unforeseen circumstance.
• Return to the restaurant with paperwork and report tips.
• May assist at the restaurant level to help complete orders when needed.

Job description

The Catering Driver position is a flexible position where the driver will most days be sent a text message the day before with a time and address on the text letting them know they have a delivery. They are then to respond if they are able to accept the deliver or not. Once accepted the driver is responsible for mapping out their route and planning on arriving at the restaurant 30 minutes before an order is to be delivered.

On the day of the delivery the driver is responsible to check over the order using a checklist to ensure they have everything before they leave with the order. They are given a 30 minute window for the deliver and we aim to deliver the order within the final 15 minutes. The driver is responsible for the set up of the order and what ever the customer may want them to do to prepare the order. After set up is complete the driver then takes a picture and sends the picture to the Catering coordinator or catering manager depending who is assigning the deliveries.

After completion the driver is to return to the restaurant with any paperwork and turn in paperwork and tips reported to the catering coordinator and then clock out.

PRINCIPAL DUTIES & RESPONSIBILITIES:

The following represents the majority of the duties performed by the position, but is not meant to be all-inclusive nor prevent other duties from being assigned when necessary.

GENERAL ADMINISTRATION:

• Arrival 30 minutes at store before needing to leave to check through of the catering order using the check list. The driver is responsible if anything was left off the order.


• Delivery and set up of the order within the 30 minute window given for deliveries.


• Picture taken and sent to catering manager of the order.


• Notification to the customer and catering coordinator/manager if there is an unforeseen circumstance that is causing the order to run late.


• Returning to restaurant with any paperwork and tips to be reported.


• There may be times where a driver is asked to assist to help complete orders at the restaurant level.

PAY FOR DELIVER DRIVERS:

• $5 an hour clock in while delivering orders with opportunities for raises


• An automatic $10 deliver fee paid for you for each order you take.


• Extended trips (over 10 miles) are paid mileage to and from the destination.


• All tips are given to the driver the day of delivery.