Catering Delivery Driver

McAlister's Deli; Lexington (KY); On-site; USD 13,776 - 27,552; Part time

Job summary

McAlister's Deli is looking for a flexible Catering Driver in Lexington, KY. The role requires timely delivery and setup of catering orders while ensuring customer satisfaction. Candidates must have a valid driver's license and reliable transportation. Prior experience in customer service is a plus, but we welcome all experience levels.

Compensation includes hourly pay, delivery fees, and tips. Join us to serve our customers with enthusiasm!

Qualifications

• Must have a valid driver’s license.
• Must have reliable transportation.
• Must be at least 18 years or older.
• Friendly and enthusiastic team player.

Responsibilities

• Plan and map out delivery routes.
• Ensure all items are present before leaving.
• Set up orders and address customer requirements.
• Notify if there are unforeseen delays.

Skills

Customer Service

Teamwork

Time Management

Job description

Responsibilities

The Catering Driver position is a flexible position where the driver will most days be sent a text message the day before with a time and address on the text letting them know they have a delivery. They are then to respond if they are able to accept the delivery or not. Once accepted the driver is responsible for mapping out their route and planning on arriving at the restaurant 30 minutes before an order is to be delivered.

On the day of the delivery the driver checks over the order using a checklist to ensure all items are present before leaving with the order. They are given a 30‑minute window for the delivery and the goal is to complete the order within the final 15 minutes. The driver is responsible for setting up the order and any additional requirements requested by the customer. After setup is complete the driver takes a picture and sends it to the catering coordinator or catering manager.

After completion the driver returns to the restaurant with any paperwork and tips, reports these to the catering coordinator, and clocks out.

General Administration

• Arrival 30 minutes at the store before needing to leave to check the catering order using the checklist; the driver is responsible if anything is left off the order.
• Delivery and set up of the order within the 30‑minute window given for deliveries.
• Picture taken and sent to the catering manager.
• Notification to the customer and catering coordinator/manager if there is an unforeseen circumstance causing the order to run late.
• Returning to the restaurant with any paperwork and tips to be reported.
• Assistance may be requested to help complete orders at the restaurant level.

Pay for Deliver Drivers

• $5 an hour clocked in while delivering orders with opportunities for raises.
• An automatic $10 delivery fee paid for each order taken.
• Extended trips (over 10 miles) are paid mileage to and from the destination.
• All tips are given to the driver the day of delivery.

Qualifications

• A friendly, enthusiastic team player.
• Someone who loves to serve customers and teammates.
• Willing to learn and excited to grow in a fast‑paced environment.
• Interested in the restaurant/foodservice industry.
• Someone with lots of experience or if it’s your first job – all experience levels are welcome.
• Must be at least 18 years or older.
• Must have a valid driver’s license.
• Must have reliable transportation.