Catering & Conference Services Coordinator

Inside Higher Ed; Los Angeles (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

A university conference center in Los Angeles seeks a Catering & Conference Services Coordinator to provide administrative support to the sales team. This role includes managing hospitality sales software, coordinating events, and assisting with various office tasks. Ideal candidates will have experience in administrative roles and possess proficiency in business software such as Microsoft Office and Delphi. Interested applicants should be able to work flexible hours including evenings and weekends.

Qualifications

• 2+ years experience as an administrative assistant or similar position.
• 2+ years experience working in a hotel or conference environment (preferred).
• Proficient skill using standard business software (e.g. Microsoft Office Suite) and hospitality sales software (e.g. Delphi) (Required)
• Ability to collaborate with colleagues and work cooperatively as part of a team (Required)
• Ability to engage with diverse populations in a respectful and culturally responsive manner (Required)
• Ability to diagnose and troubleshoot problems, recommending or implementing solutions and following through to completion (Required)
• Ability to prioritize assignments and make appropriate adjustments despite changes in workload and competing deadlines (Required)
• Ability to work efficiently under conditions of a fluctuating work load with frequent interruptions and distractions (Required)
• Skill in performing basic bookkeeping transactions (Required)
• Skill in writing grammatically correct business English, such as reports, memos, and other routine correspondence (Required)
• Skill in operating a 10-key calculator by touch (Required)
• Skill in analyzing operating procedures and recommending necessary changes consistent with accepted practices and policies (Required)
• Ability to encourage and motivate individuals to work together to achieve department's goals and objectives (Required)
• Ability to maintain confidentiality in the work environment and use discretion when interacting with others (Required)

Responsibilities

• Provide administrative support to the sales and events team.
• Manage hospitality sales system database account.
• Coordinate booking and event management.
• Support the Director of Catering & Conference Services and team in daily operations.

Skills

Proficient skill using standard business software

Ability to collaborate with colleagues

Ability to engage with diverse populations

Skill in performing basic bookkeeping transactions

Skill in writing grammatically correct business English

Skill in operating a 10-key calculator

Ability to prioritize assignments

Ability to maintain confidentiality

Ability to troubleshoot problems

Tools

Microsoft Office Suite

Delphi hospitality sales software

Job description

Department Summary

Luskin Conference Center (LCC) is a 300,000-square-foot, 7-story property on the UCLA campus. The LCC is comprised of 254 guest rooms, approximately 25,000 square feet of meeting space, a 160-seat restaurant, a fitness center, and a business center. The LCC is an academic meeting and conference destination supporting UCLA's education and research mission. The Luskin Conference Center is a no-tipping environment.

Position Summary

The Catering & Conference Services Coordinator provides administrative support to the sales and events team. The position is responsible for hospitality sales system database account, booking and event management along with executing and coordinating all data and reports. The incumbent must be a strong communicator with the ability to bring desired results while supporting the Director of Catering & Conference Services, sales and events team and their clients.

Salary & Compensation

• UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• 2+ years Experience working as an administrative assistant or similar position (Required) And
• 2+ years Experience working in a hotel or conference environment (Preferred)
• Proficient skill using standard business software (e.g. Microsoft Office Suite) and hospitality sales software (e.g. Delphi) (Required)
• Ability to collaborate with colleagues and work cooperatively as part of a team (Required)
• Ability to engage with diverse populations in a respectful and culturally responsive manner (Required)
• Ability to diagnose and troubleshoot problems, recommending or implementing solutions and following through to completion (Required)
• Ability to prioritize assignments and make appropriate adjustments despite changes in workload and competing deadlines (Required)
• Ability to work efficiently under conditions of a fluctuating work load with frequent interruptions and distractions (Required)
• Skill in performing basic bookkeeping transactions (Required)
• Skill in writing grammatically correct business English, such as reports, memos, and other routine correspondence (Required)
• Skill in operating a 10-key calculator by touch (Required)
• Skill in analyzing operating procedures and recommending necessary changes consistent with accepted practices and policies (Required)
• Ability to encourage and motivate individuals to work together to achieve department's goals and objectives (Required)
• Ability to maintain confidentiality in the work environment and use discretion when interacting with others (Required)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
• Evenings, weekends, holidays, and overtime based on departmental needs (Required)

Schedule

8:00 a.m. to 5:00 p.m.

Union/Policy Covered

CX-Clerical & Allied Services