Catering Call Center- Fully Remote Nash/Hunt

Taziki's Mediterranean Cafe; United States; Remote; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

401k with employer match

Paid daily

Job summary

Taziki’s Mediterranean Cafe is hiring a Catering Call Center representative to manage catering call-ins and orders in a fully remote role with a Nashville/Huntsville service footprint.

Be an ambassador to customers, delivering best-in-class service, tracking issues, and scheduling deliveries in a fast-paced environment. Prior food service experience is preferred; 21+; benefits offered, with daily pay options where available.

Qualifications

• Must be 21 years of age.
• Prior food service experience preferred.
• Leadership, guest service, and verbal communication skills with guests/team members.
• Ability to thrive in a fast-paced environment, balancing multiple tasks and priorities.
• Demonstrate sound decision-making and problem-solving skills.
• All Employees Must understand and abide by company standards and policies.

Responsibilities

• Be a Taziki’s Ambassador to customers for our service, our menu, our story, and our culture.
• Ensure best in class customer service and experience to all guests.
• Tracking catering issues and following up with customers as needed.
• Perform call-in order entry, monitor calls input 3rd party orders and ensure correct delivery scheduling.
• Efficiently handle a high volume of incoming calls.
• Make recommendations and use suggestive selling to fulfill the customer's catering order.
• Maximize store delivery schedules for efficiency.

Skills

Customer service

Communication

Problem solving

Leadership

Job description

Catering Call Center- Fully Remote Nash/Hunt

Remote Full-time $32k – $36k

Daily Drop — Subscriber Perk

25% off first four grocery orders — eat well

You must live in the Nashville or Huntsville area

Benefits Offered | Wage Information

• No late nights, no early mornings!

• The option to get paid daily!

Plus, once you're eligible:

• Medical, Dental, Vision, and Disability Insurance options!

• 401k program with employer match!

We get it – you want a flexible job you’re excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki’s. Experience is great, but not required - we can teach you everything you need!

To be eligible for an interview, you must complete the application as well as complete the survey below.

Job Summary:

• Be a Taziki’s Ambassador to customers for our service, our menu, our story, and our culture

• Ensure you are providing best in class customer service and experience to all of our guests

• Tracking catering issues and following up with customers as needed

• Perform call-in order entry, monitor calls input 3rd party orders and ensure correct delivery scheduling

• Efficiently handle a high volume of incoming calls

• Make recommendations and use suggestive selling with the goal of successfully fulfilling the customer's catering order

• Maximize store delivery schedules for efficiency

Qualifications:

• Must be 21 years of age

• Prior food service experience preferred

• Leadership, guest service, and verbal communication skills with guests/team members

• Ability to thrive in a fast-paced environment, balancing multiple tasks and priorities

• Demonstrate sound decision-making and problem-solving skills

All Employees Must:

• Understand and abide by all company standards and policies (provided in your handbook)

Your Working Conditions/ Hours:

• 8am - 5pm (times may vary slightly)

Your Physical Requirements:(with or without a reasonable accommodation)

• Carrying/ Lifting up to 30 pounds

****You must live in the Nashville or Huntsville area***

Taziki’s is an Equal Opportunity Employer

Compensation: $16.00 - $18.00 per hour

Taziki's Café is a fast-casual restaurant brand with 94 locations in 17 states. Our menu is Mediterranean-inspired with a Southern flair, and our mission is to create an environment that combines modern Mediterranean fare with meaningful human connection. We are a family of big-hearted foodies committed to making an impact in our communities!

We get it – you want a flexible job you’re excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki’s. Experience is great, but not required - we can teach you everything you need!

Our Values are at the heart of all we do.

Create CONNECTION: Be Caring & Engaging

Foster COLLABORATION: Be Respectful & Responsible

Stay FRESH: Be Intentional & Innovative

Taziki's Cafe is an Equal Opportunity Employer.

We like the way you work it · no gig iddy · Gotta bag it up · no gig iddy ·

We like the way you work it · no gig iddy · Gotta bag it up · no gig iddy ·