Catering and Admin Lead

Colorado-Springs-Country-Club; Colorado Springs (CO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee meal with shift

Uniform allowance

Job summary

Colorado Springs Country Club Inc. is seeking a Catering & Event Admin Lead to enhance professionalism and profitability of events while delivering exceptional service to members and guests.

The role covers planning, hands-on execution, and front-line service for club events, including banquets, meetings, weddings, and social functions. The Lead communicates with multiple departments and manages event setup, billing, and feedback for continual improvement.

Qualifications

• High school diploma preferred with a focus on customer service or hospitality.
• Experience in high-end private event operations or private clubs is advantageous.
• Strong communication and organizational skills with ability to work irregular hours.

Responsibilities

• Plan, promote, and generate enthusiasm for the club's diverse social programs.
• Ensure flawless planning and hands-on execution of events including serving, bussing, and food running.
• Coordinate with Event team to determine menu, pricing, and event details or entertainment.

Skills

Customer service orientation

Communication skills

Event operations

Hospitality mindset

Evenings/weekends/holidays readiness

Education

High school diploma (preferred)

Tools

Word

Excel

Outlook

PowerPoint

Clubessential software

Job description

Brief Job Description:

A Catering & Event Admin Lead strives to enhance the professionalism and profitability of events, while providing exceptional service and extraordinary experiences for every member and guest. The Catering and Event Admin Lead is responsible for the planning, hands‑on execution, and front‑line service of events—including active participation in serving, bussing, and food running. The Lead performs tasks to the highest standards, receiving inquiries for member events, golf tournament functions, meetings, social events, internal meetings, banquets, regular dining, and any other special event function at the Club. Provide accurate and timely event orders, member, and interdepartmental communication, maintain systems, policies, and procedures to enhance the efficiency of all meetings, events, and other functions for members, and enhance the member and guest experience daily. Reports to the Director of Food & Beverage or assigned manager.

Direct Functions:

• Plan, promote, and generate enthusiasm for the club's diverse social programs.
• Ensure flawless planning and hands‑on execution of all club events and banquets, including performing and overseeing serving, bussing, and food running duties during functions.
• Contribute valuable input to the development of the club's annual social calendar.
• Collaborate with members and guest clients to organize banquets, luncheons, meetings, weddings, and other social events.
• Work with the Director of Food & Beverage (Dir. of F&B) and the Executive Chef to determine menu, pricing, and event details.
• Create banquet event orders and lead weekly event meetings.
• Coordinate with Dir. of F&B, event entertainment, decorations, AV, and other requirements for successful events.
• Build setup and reset maps – review and adjust as needed the functionality of event maps with the Dir. of F&B.
• Check event orders against actual room setup.
• Manage event billing and client correspondence.
• Conduct pre‑function meetings with Dir. of F&B and/or event leads/servers to ensure smooth service and coordinate the timing of courses.
• Make recommendations for the replacement and upgrading of banquet service equipment.
• Keep an accurate history file of each event and provide feedback for improvement.
• Complete other appropriate work assignments as requested by the Dir. of F&B.

Candidate Qualifications:

• One (1) to Three (3) years minimum experience in high‑end private event operations, food and beverage service, or event sales for a private club, hotel, or resort preferred.
• Ability to work irregular hours, including evenings, weekends, and holidays.
• A friendly and outgoing personality with strong communication skills and high visibility.
• A commitment to the profession and high ethical standards.
• Impeccable and verifiable references.
• Physical ability to actively participate in hands‑on event execution, including serving, bussing, and food running in a fast‑paced environment.
• The ability to operate a computer to enter, retrieve, review, or modify data utilizing Word, Excel, Outlook, PowerPoint, email, Clubessential, and other software programs at a high level of proficiency.
• Ability to work independently as well as follow directions through to completion.
• Complete tasks quickly and accurately.
• High level of Food & Beverage knowledge and Industry trends.
• Excellent customer experience and comfortable managing members and guest expectations.

Educational Requirements:

• Preferred: A high school diploma.

Hourly Wage:

• $15.16 plus service charge and/or tips when servicing the events.

Other Benefits:

• Employee meal with shift
• Uniform allowance