Catering Admin Specialist - Luxury Hotel

Hei Hotels Inc.; Miami, Northern (FL, KY); Hybrid; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical and Dental benefits

Vision insurance through EyeMed

Vacation, Sick and Holiday programs

Pet insurance through ASPCA

401(k) with matching

Hotel Room Discount programs

Job summary

HEI Hotels & Resorts is seeking a Catering Admin on-site at Brickell Arch, a Luxury Collection Hotel in Miami to support the Director of Catering with essential administrative tasks. The role requires clear communication, attention to detail, and basic math skills.

Responsibilities include handling calls, drafting contracts, distributing documents, coordinating with departments, and maintaining orderly files. Prior hotel experience is preferred and privacy of guest information is essential.

Qualifications

• Hotel experience preferred.
• Strong verbal and written communication skills.
• Basic math and calculator proficiency.

Responsibilities

• Answer telephone calls promptly following brand standards.
• Type correspondence, proposals and contracts as directed by management.
• Process contracts for relevant departments.
• Distribute memos, contracts, resumes, room requests and amenities to departments.
• Copy, fax and email necessary documentation for clients and hotel use.
• Interact politely with clients and respond to inquiries with accurate information.
• Maintain filing system and current contracts for records per standards.
• Monitor and order office supplies and assist with payroll-related records.

Skills

Customer service

Communication

Math/calculation

Office administration

Job description

HEI Hotels & Resorts is seeking a Catering Admin on-site at Brickell Arch, a Luxury Collection Hotel in Miami to support the Director of Catering with essential administrative tasks. The role requires clear communication, attention to detail, and basic math skills.

Responsibilities include handling calls, drafting contracts, distributing documents, coordinating with departments, and maintaining orderly files. Prior hotel experience is preferred and privacy of guest information is essential.